Customer Complaints Specialist

Company DescriptionContentStudio.io is a unified social media management platform designed to help businesses and marketers efficiently manage their social media presence. The platform offers features such as social media publishing, content discovery, analytics, influencer marketing, and AI-powered tools like an AI writer and image generator. ContentStudio...

Job SummaryWe are seeking a detail-oriented and proactive Compliance Officer to join our organization. This role focuses on preparing and managing property contracts related to energy efficiency improvement services.This includes preparing comprehensive property contracts that clearly outline the scope of energy efficiency improvements offered,...

Job DescriptionAs a key member of our team, you will be responsible for managing and overseeing ongoing cases, advising on ways to improve the service and streamline current processes. This will involve working closely with your team to identify areas for improvement and implementing changes to reduce complaints and enhance customer...

Job Title: Quality Compliance ManagerWe are seeking a seasoned professional to oversee our company's compliance with quality standards and regulatory frameworks.This role is critical in ensuring our processes, products, and services meet the required quality standards.Key Responsibilities:Manage ongoing compliance with ISO 9001, 27001, and other relevant...

Job Title:Performance Monitoring Specialist">Key Responsibilities:Conduct thorough performance analysis of contact center operations and develop comprehensive action plans to enhance efficiency.Respond promptly to escalations from designated channels, addressing concerns in a timely manner.Evaluate consumer data and agent interactions to assess service...

Service Research SpecialistWe are seeking an experienced Service Research Specialist with a proven track record in delivering actionable insights to support strategic decision-making across various service industries. The ideal candidate will have a strong analytical mindset, excellent problem-solving abilities, and the capacity to turn data into practical...

English Language AccessorA highly skilled professional is sought to conduct English language assessments for new and existing employees. This includes coordinating with internal and external teams, ensuring that all staff possess the necessary communication skills to deliver exceptional service.Daily call quality monitoring will be a key responsibility, with...

Job DescriptionAs a Field Engineer, you will provide on-site technical support to clients in a timely and professional manner. This involves installing, troubleshooting, and maintaining hardware and software systems, as well as analyzing, diagnosing, and resolving technical issues.You will also train and educate clients on software and hardware systems, and...

Job Description:This is a fantastic opportunity to join our organization as a Business Intelligence Specialist. We are looking for a highly skilled individual to lead the development of automated and reusable routines for extracting requested information from numerous database systems.Key Responsibilities:Collect and consolidate business requirements for...

Job TitleAs a seasoned WordPress Developer, you will be responsible for designing and implementing engaging websites that meet the highest standards of performance and user experience.">Designing and developing custom WordPress themes and plugins to enhance website functionality. Conducting thorough performance tests to identify areas of improvement. ...