Customer Service Team Supervisor

Job OverviewA Supervisor / Floor Manager plays a critical role in driving business success by overseeing team performance, managing sales achievement, and delivering exceptional customer experiences. Key responsibilities include supervising employees, reviewing sales data, and implementing strategies to drive growth and improve...

Job Description:Siblings Beverages Pvt Ltd. is seeking a proactive and results-driven Sales Supervisor to join our dynamic team. In this role, you will oversee and manage our sales operations, ensuring the achievement of business targets. You will lead a team of sales staff, develop strategic sales plans, and monitor performance to drive growth in our...

Job DescriptionThe primary role of the customer service representative is to interact with customers to address their concerns, answer their questions, and assist them with their needs. A customer service representative will often make quotations, answer customer phone calls and emails, and respond to customers' questions and concerns.Job...

Job OverviewWe are seeking a skilled Team Leader to oversee daily operations and ensure high-quality customer service. This role requires strong leadership and team management skills, as well as excellent communication and interpersonal abilities.

University, High English Level, Chinese Understanding (optional)The Online Customer Service Team Leader is responsible for overseeing a team of customer service representatives to ensure efficient, high-quality support for customers through online channels. This role involves managing daily operations, coaching team members, monitoring performance, and...

Customer Service Leadership OpportunityWe are looking for a skilled Customer Service Team Lead to lead our call center team to deliver exceptional customer experiences. The ideal candidate will have a strong background in customer service, leadership, and management.Responsibilities:Team Leadership: Supervise a team of call center representatives, fostering...

This role requires an individual with excellent communication skills and strong negotiation abilities.Key ResponsibilitiesEscalate issues to supervisors promptly and efficiently.Communicate effectively with customers, addressing their needs and concerns.Research information using available resources, staying up-to-date with industry knowledge.Route calls to...

Sales Support AssociateWe are seeking a sales support associate to provide exceptional customer service and support to our clients. In this role, you will be responsible for managing customer inquiries, processing orders, and escalating issues when necessary.You will work closely with our sales team to ensure seamless customer experiences and provide...

As a Team Lead Operations, you will play a critical role in driving performance improvement and ensuring that Advisors meet their targets. To achieve this, you will be responsible for:Performance ManagementManages performance and behavior of Team leaders through effective 1:1 meetings, coaching, and mentorship.Implementing performance goals, monitoring and...

Job Title: Call Center Team LeaderWe are seeking a highly skilled and experienced Call Center Team Leader to join our team. The successful candidate will be responsible for overseeing the daily operations of a team of customer service representatives, ensuring that they meet performance targets, follow company protocols, and provide excellent customer...