
Sales Relationship Builder
1 week ago
We are seeking a skilled professional to enhance customer relationships and drive sales. As a Customer Engagement Specialist, you will serve as the bridge between customer service and sales.
Key Responsibilities:
- Engage with customers via phone, live chat, email, and SMS.
- Provide product recommendations and upsell to increase conversions.
- Recover abandoned carts and follow up with potential buyers.
- Assist with customer inquiries, subscriptions, cancellations, and returns.
- Track interactions and meet sales and engagement KPIs using CRM tools.
Requirements:
- At least 1 year of experience in sales, customer support, or e-commerce.
- Strong communication skills with the ability to persuade and engage customers.
- Experience handling live chat, phone support, and CRM tools.
- Proven track record of meeting or exceeding sales and customer satisfaction targets.
- Adaptable, organized, and able to multitask effectively.
Benefits:
- $3-$4/hour for customer service roles, with annual increases.
- PTO, health insurance, and health stipends.
- Permanent work-from-home setup.
- Career growth opportunities in a rapidly expanding company.
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