Sales Relationship Builder

1 week ago


Karachi, Sindh, Pakistan beBee Careers Full time
Customer Engagement Expert

We are seeking a skilled professional to enhance customer relationships and drive sales. As a Customer Engagement Specialist, you will serve as the bridge between customer service and sales.

Key Responsibilities:
  1. Engage with customers via phone, live chat, email, and SMS.
  2. Provide product recommendations and upsell to increase conversions.
  3. Recover abandoned carts and follow up with potential buyers.
  4. Assist with customer inquiries, subscriptions, cancellations, and returns.
  5. Track interactions and meet sales and engagement KPIs using CRM tools.

Requirements:
  1. At least 1 year of experience in sales, customer support, or e-commerce.
  2. Strong communication skills with the ability to persuade and engage customers.
  3. Experience handling live chat, phone support, and CRM tools.
  4. Proven track record of meeting or exceeding sales and customer satisfaction targets.
  5. Adaptable, organized, and able to multitask effectively.

Benefits:
  1. $3-$4/hour for customer service roles, with annual increases.
  2. PTO, health insurance, and health stipends.
  3. Permanent work-from-home setup.
  4. Career growth opportunities in a rapidly expanding company.


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