Contact Centre Director

About the RoleWe are seeking an experienced Call Centre Manager to lead our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of the contact centre, including managing staff, tracking sales performance, and providing excellent customer service.You will work closely with other departments to...

ResponsibilitiesThe successful candidate will be responsible for:Managing the daily running of the contact centre, including receiving customer inquiries, resolving issues, and tracking sales performance.Recruiting and training staff, including setting performance targets and conducting regular performance reviews.Ensuring all relevant communications and...

Job SummaryDubai-based Car Leasing firm is seeking a skilled Call Centre Manager for their Offshore Call Centre in Karachi. As a key member of the team, you will be responsible for overseeing the daily operations of the call centre, ensuring efficient and effective service delivery to customers and clients.Key ResponsibilitiesManage the setup and running of...

About This JobWe are seeking an experienced Call Center Agent to join our team. As a key member of our contact centre, you will be responsible for delivering exceptional customer service through calls, emails, and other communication channels.Key Responsibilities:Provide customer service through calls, emails, and other communication channels.Address...

Job Title: Centre Operations DirectorWe are seeking a highly motivated and experienced professional to lead our centre's operations, overseeing all aspects of administration, finance, marketing, training, and curriculum development. This role requires strong industry knowledge and the ability to foster relationships with government, donors, trade bodies,...

Montessori Directors, AMI Directors, and Female Teachers (Karachi)Location: Karachi, Province of SindhEmployer: Fatima Islamic Education CentreIndustry: Education and TeachingDescription:Positions available: Montessori Directors, AMI Directors, Female TeachersQualifications: MA, BA, B.Sc., M.ScSubjects: Computer Science, English, Mathematics, Sindhi,...

Contact Centre OperationsThe ideal candidate will have experience in managing the daily running of a contact centre, including receiving customer queries, requests, orders, and complaints via phone, chat, and email. They will also be responsible for needs assessments, performance reviews, and cost/benefit analyses.Recruit and set up the complete facility,...

As a key member of our team, you will be responsible for leading Contact Centre Technical Support operations. Your goal will be to meet internal targets for maintaining service level and external targets for offering beyond-par quality service that exceeds customers' expectations.Your responsibilities will include managing the performance scoring model of...

Timings: 9:00 a.m- 5:00 p.mSalary Range: Rs.40,000-50,000 plus Commission & Transport AllowanceLocation: Gulshan-e-Iqbal, Block-8, KarachiRequirements:Must possess strong communications skills (Written & Verbal)Must be able to handle outbound callsManage & resolve customer complaints promptlyMust be customer-focused with a sales approachMust have familiarity...

Call Centre Representative - Night ShiftResponsibilities:Contact potential or existing customers to inform them about a product or serviceAnswer questions about products or the companyAsk questions to understand customer requirements and close salesDirect prospects to the field sales team when neededEnter and update customer information in the databaseTake...