Senior Customer Support Professional

2 days ago

Islamabad, Islamabad, Pakistan beBeeAccounting Full time 800,000 - 1,500,000
Customer Support Manager

We are seeking a dedicated professional to lead our customer support operations and ensure exceptional service delivery.

  • Oversee the day-to-day activities of customer support team members, providing guidance and support as needed.
  • Manage customer relationships through prompt issue resolution and effective communication via email or phone.
  • Collaborate with other departments to enhance service quality and improve overall customer experience.
  • Analyze performance metrics to identify areas for improvement and implement changes accordingly.
Requirements

To succeed in this role, you will need:

  • A Bachelor's degree in Business Administration or a related field.
  • 3 years of experience in accounting industry, preferably in customer support or a similar role.
  • Excellent communication and interpersonal skills.
  • Proficiency in accounting software and MS Office Suite.
  • Ability to work collaboratively in a fast-paced environment.
Benefits

We offer a competitive salary package and opportunities for growth and development.

What We're Looking For

We are looking for a skilled and experienced professional who can lead our customer support team and drive results. If you have a passion for delivering exceptional customer service and a proven track record of success, we encourage you to apply.

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