Service Excellence Associate

1 day ago


Faisalabad City Tehsil, Pakistan beBee Careers Full time

Role Summary

We are seeking a Service Excellence Associate to join our team. In this role, you will be responsible for providing exceptional customer service and support, resulting in strong relationships with clients. Key responsibilities include answering incoming calls, responding to customer inquiries, and resolving issues in a timely and efficient manner.

Main Responsibilities
  • Answering incoming calls and responding to customer inquiries
  • Providing information about services and products
  • Resolving customer complaints and issues
  • Processing orders and managing customer accounts

Requirements

  • Outstanding communication and interpersonal skills
  • Ability to multitask and prioritize tasks
  • Strong problem-solving skills
  • Proficiency in Microsoft Office
  • Previous customer service experience is preferred

Our Culture

Our team values excellence, integrity, and teamwork. We are committed to delivering exceptional customer service and support. If you share our values and are passionate about delivering exceptional service, we encourage you to apply.



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