IT Technical Support Specialist

10 hours ago

Karachi, Sindh, Pakistan beBeeCustomerSupport Full time 600,000 - 1,200,000

Job Summary

">
  1. Main Responsibilities: The primary function of this role is to provide exceptional customer service and technical support. This involves process improvement, ensuring the incident logging system operates effectively, efficiently, and in line with industry best practices.
  2. Technical Expertise: To excel in this position, one must possess advanced knowledge of computer systems, operating systems, applications, and network architectures. In-depth understanding of ITIL and other relevant standards is required for successful performance.
  3. Ticket Resolution and Goal Achievement: The individual will be expected to contribute significantly to the team's success by resolving tickets in a timely manner and consistently meeting set goals and Key Performance Indicators (KPIs).
  4. User Administration and Hardware Maintenance: Managing user accounts, setting up and maintaining peripherals, verifying hardware functionality, and arranging repairs when necessary are all essential tasks.
  5. System Monitoring and Network Configuration: Continuous monitoring of system performance and creating file systems as needed, while configuring and installing Cisco Layer 2 and Layer 3 switches, is crucial for optimal network operation.
  6. Security Policies and Backup and Recovery: Implementing robust security policies, including those related to computer systems and networks, and establishing effective backup and recovery procedures are critical components of this role.
  7. Documentation and Network Connectivity: Maintaining accurate records of Standard Operating Procedures (SOPs) and change management processes, while ensuring network connectivity meets technical standards across LAN/WAN infrastructure, is vital.
  8. Server Maintenance and Scheduling: Regular maintenance of network servers, such as TFTP, syslog, and file servers, scheduling preventive maintenance on all IT equipment, and performing routine upkeep on multimedia devices, end-user systems, and laptops are key responsibilities.
Required Skills">

This position requires an individual who can perform multiple tasks, maintain technical skills aligned with changing job conditions, and demonstrate competencies in minimizing recurring issues, monitoring and troubleshooting applications and operating systems, adhering to safety practices, planning and managing projects, following and implementing IT best practices, and maintaining accurate records.

  • Technical Support Specialist

    10 hours ago

    Karachi, Sindh, Pakistan beBeeCustomerSupport Full time 1,000,000 - 2,000,000

    Technical Support Specialist JobWe are seeking a highly motivated and enthusiastic Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing excellent customer service with a strong focus on technical support.Key Responsibilities:Customer Support & Issue Resolution: Assist clients with inquiries...

  • Technical Support Specialist

    14 hours ago

    Karachi, Sindh, Pakistan beBeeBiometric Full time $70,000 - $90,000

    Technical Support Specialist Vacancy in Karachi, PakistanBiometric Passport Technical ExpertA leading technology organization is seeking a highly skilled Biometric Passport Technical Expert to fill this critical role. As an expert, you will be responsible for providing advanced technical support for biometric passports and associated systems. Your primary...

  • Technical Support Specialist

    1 week ago

    Karachi, Sindh, Pakistan beBeeTechnical Full time 2,000,000 - 2,500,000

    Job Summary:We are seeking a Technical Support Specialist to provide expert-level assistance to our customers.The ideal candidate will have excellent communication skills, problem-solving abilities, and technical proficiency in website and CRM applications.This is a full-time position designed for a skilled professional who is ready to dive into technical...

  • Technical Field Support Specialist

    13 hours ago

    Karachi, Sindh, Pakistan beBeeFieldSupport Full time 900,000 - 1,200,000

    Technical Field Support SpecialistWe are seeking a skilled Technical Field Support Specialist to join our team. The ideal candidate will have expertise in Computer Networking and Wi-Fi LAN, with certification in CCNA/CCNP.The key responsibilities of this role include:Daily surveys and reportingNew link installationShifting of existing linksTroubleshooting of...

  • Technical Support Specialist

    4 days ago

    Karachi, Sindh, Pakistan ibex Full time

    Technical Support Specialist ibex, Pakistan The Technical Support Specialist within the Operations department will provide solutions to technical problems and claim resolutions to customers by performing a diagnosis of issues while guiding customers through the claim filing process via phone call. The Support will also assist customers with other...

  • Technical Support Engineer

    4 weeks ago

    Karachi, Sindh, Pakistan Badarenergy Full time

    Company DescriptionAt Badar Energy, we are dedicated to powering a sustainable future. As specialists in cutting-edge solar storage solutions, we provide high-performance batteries and energy storage equipment. Our products are designed to meet the growing demand for efficient, eco-friendly energy systems. Join us to be part of a team that is committed to...

  • Expert Technical Support Specialist

    3 days ago

    Karachi, Sindh, Pakistan beBeeTechnical Full time 4,000,000 - 8,000,000

    Expert Technical Support SpecialistProvide high-level technical support to clients across various regions via multiple channels. Deliver expert solutions to software and hardware issues, ensuring seamless customer experiences.Key Responsibilities:Respond to customer inquiries and provide accurate solutions via multiple channels (phone, email, etc.)Liaise...

  • Senior Technical Support Specialist

    7 days ago

    Karachi, Sindh, Pakistan EWS Group Full time

    Senior Technical Support SpecialistApplylocations PER - Karachi, PKtime type Full timeposted on Posted Yesterdayjob requisition id R42233About ContourContour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software...

  • Technical Support Representative

    1 week ago

    Karachi, Sindh, Pakistan Dream Inn Tech Full time

    Direct message the job poster from Dream Inn TechHR | Recruitment | Tech Talent | Branding | Social Media Management | Digital Marketing Specialist | Social Media MarketingJob Title: Technical Support Representative – Media Production IndustryCompany: DreamInnTechLocation: Midway B commercial noman icon tower first floor office 102 Bahria Town KarachiJob...

  • Technical Support Professional

    7 days ago

    Karachi, Sindh, Pakistan beBeeCustomerSupport Full time 4,000,000 - 8,000,000

    We are seeking proactive and fluent individuals to join our sales and client communication team. At Eza-Tech, you will work on exciting projects with a clear growth path and comprehensive training provided.Job DescriptionAs a customer support specialist, you will be the face of our company, interacting with clients from diverse backgrounds. Your role will...