Chief Customer Resolution Specialist

2 days ago


Karachi, Sindh, Pakistan beBee Careers Full time
Job Description

We are seeking a skilled Complaint Coordinator to join our team. In this role, you will be responsible for receiving and coordinating with customers to resolve their complaints in a timely manner.

Key Responsibilities
  • Gather information from customers regarding their complaints.
  • Form teams to investigate and resolve customer complaints.
  • Ensure that teams have the necessary resources and tools to complete their tasks.
  • Coordinate with other departments to ensure effective communication and resolution of customer complaints.
Requirements
  • Bachelor's degree in any field.
  • 1-2 years of experience in a related field.
  • Intermediate knowledge of MS Office.
  • Fault rectification, processes and TAT, nature of faults, record keeping, intermediate knowledge of MS office.
Benefits
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.


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