ITIL Certified ITSM Consultant

13 hours ago


Lahore, Punjab, Pakistan beBee Careers Full time
ITIL Certified ITSM Consultant

We are looking for an ITIL Certified ITSM Consultant to join our team. The ideal candidate will have 4-5 years of experience in ITSM or related roles and a Master's degree in Information Technology, Computer Science, or a related field.

Key Responsibilities:
  • Prepare and maintain ITSM policies, procedures, and service management processes.
  • Support clients in preparing for ISO 20000 certification audits, including documentation and non-conformity resolution.
  • Participate in internal audits and help clients prepare for external certification audits.

The selected candidate will assist in ITSM tool selection, configuration, and integration, with a focus on ITIL best practices.


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