Manager ITSM

We at Inbox Business Technologies are looking for a skilled and motivated Consultant - ITSM to support the delivery and optimization of IT Service Management (ITSM) projects based on ITIL best practices and aligned with ISO/IEC 20000 standards. The candidate should have practical experience in implementing, improving, and managing ITSM processes, and be...

We at Inbox Business Technologies are looking for a skilled and motivated Consultant - ITSM to support the delivery and optimization of IT Service Management (ITSM) projects based on ITIL best practices and aligned with ISO/IEC 20000 standards. The candidate should have practical experience in implementing, improving, and managing ITSM processes, and be...

We at Inbox Business Technologies are seeking a skilled and motivated Consultant - ITSM to support the delivery and optimization of IT Service Management (ITSM) projects based on ITIL best practices and aligned with ISO/IEC 20000 standards. The ideal candidate should have practical experience in implementing, improving, and managing ITSM processes, and be...

We are seeking an IT Service Management (ITSM) professional to support projects based on ITIL best practices. The ideal candidate should have a foundational understanding of ITSM concepts and hands-on experience in implementing or operating ITSM processes and tools.

This is an exciting opportunity to lead the IT Service Management function and contribute to the success of our organization.Job Summary:As an ITSM Manager, you will be responsible for optimizing IT service management processes and practices, leading and mentoring the ITSM team, and collaborating with stakeholders to align ITSM strategies with business...

This role requires a highly motivated IT Service Management Consultant with a strong background in ITIL.Responsibilities:Develop and implement IT Service Management Systems (ITSMS) aligned with ITIL best practices.Conduct assessments, identify gaps, and develop strategies for process improvements.Provide expert advice on ITSM tools, configuration, and...

We are seeking a skilled ITSM Consultant to support the delivery and optimization of IT Service Management projects based on ITIL best practices.Key Responsibilities:Implement and audit ISO 20000-based IT Service Management Systems (ITSMS).Conduct service maturity assessments, gap analyses, and process improvements.Develop and maintain ITSM policies,...

The role of an ITSM Manager involves overseeing IT service management processes and practices, ensuring seamless delivery of IT services to meet business needs.Main Responsibilities:Process optimization and improvementIncident, problem, change, and release managementTeam leadership and mentoringStakeholder collaboration and alignmentITIL best practice...

Requirements:Master's or Bachelor's Degree in Information TechnologyITIL Expert/Managing Professional Certification6-8 Years of Experience in ITSM ConsultingA strong understanding of ITIL, ISO 20000, and other relevant frameworks/regulations is required. Familiarity with other IT standards/frameworks such as ISO 27001, COBIT, and NIST, NCA, SAMA is an added...

This role offers an exciting opportunity for a highly motivated ITSM professional to make a significant impact on our clients' service management capabilities. As an ITSM Consultant, you will work closely with our clients to understand their service management needs and develop effective solutions to address these needs.Key Responsibilities:Develop and...