ITSM Project Manager

23 hours ago


Lahore, Punjab, Pakistan beBee Careers Full time
Job Title: ITSM Project Manager

We are seeking a skilled and motivated ITSM Project Manager to support the delivery and optimization of IT Service Management (ITSM) projects based on ITIL best practices. The ideal candidate will have practical experience in implementing, improving, and managing ITSM processes.

Key Responsibilities:
  • Assist in the implementation and auditing of ISO 20000-based IT Service Management Systems (ITSMS).
  • Conduct service maturity assessments, gap analyses, and process improvements.
  • Prepare and maintain ITSM policies, procedures, and service management processes.

The successful candidate will be capable of supporting client engagements across various industries and have strong documentation, reporting, and stakeholder coordination skills.


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