Support and Success Coordinator

1 week ago

Islamabad, Islamabad, Pakistan beBeeCustomerSupport Full time 800,000 - 1,500,000

Job Title: Customer Support Specialist

Location: Islamabad, Pakistan

Job Type: Full Time

Salary: Competitive base salary with performance-based bonuses

Department: Customer Success Department

As a Customer Support Specialist, you will be responsible for handling inbound and outbound calls, assisting customers, and ensuring customer satisfaction. You will play a critical role in expanding the company's customer base by understanding the needs of customers and providing them with the right solutions.

Key Responsibilities:

  • Handle a high volume of inbound and outbound calls in a fast-paced environment.
  • Identify customer needs and offer appropriate resolutions.
  • Build and maintain strong relationships with customers.
  • Accurately document customer interactions and sales in the company's CRM system.
  • Handle customer objections with professionalism and provide alternative solutions when necessary.
  • Stay updated on industry trends and competitor offerings.
  • Collaborate with the team to improve overall team performance.

Required Skills & Qualifications:

  • An Intermediate degree - Bachelor's degree is a plus.
  • Proven experience in a customer service role, preferably in a call center environment.
  • Strong verbal communication and interpersonal skills.
  • Proficiency in using CRM software and other relevant sales tools.
  • Excellent time management and organizational skills.
  • Comfortable working in a fast-paced and dynamic environment.

Benefits:

  • Competitive salary with performance-based bonuses.
  • Access to professional development and training opportunities.
  • Opportunities for career advancement and professional development.
  • Recognition programs.

Work Environment: You will be working at our Islamabad office. Flexibility to work during evenings, weekends, or holidays may be required based on business needs.

  • Project Coordinator

    2 weeks ago

    Islamabad, Islamabad, Pakistan beBeeCoordinating Full time 1,800,000 - 3,000,000

    Project Coordinator RoleWe are seeking an organized and motivated project coordinator to assist in planning, coordinating, and overseeing software projects from inception through completion.About the JobSupport the project manager in defining project scope, goals, and deliverables.Assist in preparing project timelines, resource allocation, and task...

  • Client Success Manager

    3 weeks ago

    Islamabad, Islamabad, Pakistan Zones Inc. Full time

    Company OverviewZones IT Solutions is a Global Solution Provider of end-to-end IT solutions, offering digital workplace, cloud & data center, networking, security, and managed/professional staffing services. Zones, a Minority Business Enterprise (MBE) with over 35 years in business, operates in more than 120 countries and partners with Microsoft, Apple,...

  • Administrative Coordinator for Construction Project Success

    1 week ago

    Islamabad, Islamabad, Pakistan beBeeProjectManagement Full time 4,000,000 - 8,000,000

    Job OverviewWe are seeking a highly skilled Business Support Assistant to join our team at Bahria Consulting (UK). As a key member of our team, you will be responsible for providing administrative support and ensuring the successful delivery of our construction projects.Key Responsibilities:Planning and management of construction project budgetsCost analysis...

  • Client Success Manager – 2

    2 weeks ago

    Islamabad, Islamabad, Pakistan Zones Inc. Full time

    OverviewJoin to apply for the Client Success Manager – 2 role at Zones IT Solutions.Get AI-powered advice on this job and more exclusive features.DescriptionCompany Overview:When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only...

  • Client Success Manager – 2

    2 weeks ago

    Islamabad, Islamabad, Pakistan Zones, LLC Full time

    Company OverviewZones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating...

  • Client Success Manager – 2

    2 weeks ago

    Islamabad, Islamabad, Pakistan Zones IT Solutions Full time $104,000 - $130,878 per year

    DescriptionCompany Overview:When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones – First Choice for IT.TMZones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to...

  • Client Success Manager – 2

    2 weeks ago

    Islamabad, Islamabad, Pakistan Zones Full time $70,000 - $120,000 per year

    DescriptionCompany Overview:When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones – First Choice for IT.TMZones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to...

  • Client Success Manager – 2

    2 weeks ago

    Islamabad, Islamabad, Pakistan Zones IT Solutions Full time

    OverviewDescriptionCompany Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones – First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain....

  • Client Success Manager – 1

    3 weeks ago

    Islamabad, Islamabad, Pakistan Zones IT Solutions Full time

    Join to apply for the Client Success Manager – 1 role at Zones IT SolutionsJoin to apply for the Client Success Manager – 1 role at Zones IT SolutionsDescriptionCompany Overview:When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's...

  • Client Success Manager – 1

    3 weeks ago

    Islamabad, Islamabad, Pakistan Zones Inc. Full time

    OverviewClient Success Manager – 1 role at Zones IT Solutions. The position involves ensuring client satisfaction and success, efficient order processing, fostering strong client relationships, addressing customer needs, managing inventory, and contributing to project management efforts. This role requires strong customer service skills, organizational...