Officer Support Services

1 week ago


Islamabad, Islamabad, Pakistan beBee Careers Full time
Job Summary

You will be responsible for providing efficient and effective support to students by addressing their requests, queries, and concerns in a timely and professional manner.

  • Facilitate student support at the one-window counter ensuring a smooth service experience.
  • Address and resolve student queries, complaints, and requests promptly and professionally.

The role involves processing academic documents, maintaining records, assisting in campus operations, and contributing to achieving departmental targets.

Key Responsibilities:
  • Degree and Transcript Support: Process and manage cases related to degrees, transcripts, and exam-related documents in accordance with university guidelines.
  • Record Keeping and Reporting: Maintain accurate records and prepare reports as required by the department.
  • Student Services: Provide assistance to students at the one-window counter, address student queries, and resolve complaints.
  • Inventory Management: Manage and distribute sports items and maintain inventory records.
  • University ID Card Issuance: Issue university ID cards to students following standard operating procedures (SOPs).
  • Campus Operations: Assist the Campus In-Charge in the smooth execution of administrative and operational tasks.
  • Departmental Targets: Work towards achieving set departmental targets and Key Performance Indicators (KPIs).


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