Customer Service Officer

7 days ago


Islamabad, Islamabad, Pakistan Axis Design & Build Full time

A-levels or equivalent. Bachelor's degree in business administration, or a related field is preferred.

Job Overview:
As a Customer Service Officer, you will be responsible for providing exceptional service to our clients and customers. Your primary focus will be on addressing inquiries, assisting with property inquiries, and ensuring a smooth customer experience for all walk-in clients. This role requires excellent communication skills, a customer-centric approach, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

  • Customer Interaction: Greet and assist walk-in customers in a friendly and professional manner. Answer inquiries regarding available properties, pricing, and other relevant details.
  • Client Support: Provide support to clients by addressing their questions, concerns, and requests promptly and effectively. Ensure that all client interactions are handled with care and professionalism.
  • Project Information: Maintain up-to-date knowledge of ongoing projects, including their features, pricing, and availability. Provide accurate information to customers and assist them in finding suitable properties based on their preferences.
  • Appointment Scheduling: Coordinate property viewings and appointments between clients and team. Ensure that appointments are scheduled efficiently and that clients receive timely reminders.
  • Documentation: Assist clients with completing necessary paperwork, forms, and documentation related to property inquiries and purchases. Ensure that all documentation is accurate and properly filed.
  • Follow-Up: Follow up with clients after property viewings or interactions to gather feedback and address any additional questions or concerns they may have. Maintain ongoing communication to nurture client relationships and provide ongoing support.
  • Administrative Tasks: Assist with general administrative tasks such as answering phone calls, responding to emails, and maintaining office supplies. Provide support to other team members and departments as needed.
Job Specification
  • A-levels or equivalent. Bachelor's degree in business administration, real estate, or a related field is preferred.
  • Previous experience in customer service, sales, or a similar role is advantageous.
  • Strong communication and interpersonal skills.
  • Excellent customer service skills, with a positive attitude and a customer-centric approach.
  • Proficiency in MS Office (Word, Excel, Outlook) and other relevant software applications.
  • Knowledge of real estate industry practices, terminology, and regulations is a plus.
#J-18808-Ljbffr

  • Islamabad, Islamabad, Pakistan Infoempregos Full time

    Job Description:We are a designers kitchen company needs Complaints handler person for appliances and kitchen articles . Having good customers services and management skill .We are looking for a young talent to join our team in a position with no previous experience. If you are proactive and want to learn, contact usRequirements:Willingness to learn and...


  • Islamabad, Islamabad, Pakistan Practice Perfect Solutions and Services Full time

    Customer Service Executive (English And Spanish)Practice Perfect Solutions and Services, PakistanWe are seeking a skilled and bilingual Customer Service Executive to join our front office team at a busy doctor's office. The ideal candidate will be fluent in both English and Spanish, possessing exceptional communication skills in both languages. As a Customer...


  • Islamabad, Islamabad, Pakistan beBeeCustomer Full time

    Our premier real estate solutions provider is seeking a Front Desk Officer and Video Host to join our team. This full-time on-site role based in Islamabad offers an opportunity to make a lasting impact with exceptional customer service and top-notch administrative skills.Job DescriptionThis exciting role requires managing receptionist duties, handling office...


  • Islamabad, Islamabad, Pakistan GCR Events Inc. Full time

    1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.We're Hiring: Customer Service Agent (Evening Shift) – Maid Services SupportTimings: 4:00 PM to 12:00 AM (Evening Shift)Job Type: Full-TimeAttractive Salary PackageAre you fluent in English and skilled at managing customer interactions? Join our team as...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Job Description: We are seeking a highly skilled and motivated Customer Service Representative to join our team. As a CSR, you will be responsible for providing exceptional customer service through various communication channels. Your primary goal will be to ensure that our customers receive the best possible experience by addressing their queries and...


  • Islamabad, Islamabad, Pakistan beBeeCustomerExperience Full time

    Job Summary:We are seeking a highly skilled Customer Experience Specialist to join our team. As a Customer Experience Specialist, you will be responsible for acting as a liaison between our customers and clients.Your key responsibilities will include providing assistance to customers with their questions, issues, new orders, service delivery requirements,...


  • Islamabad, Islamabad, Pakistan Sybrid Private Limited - A Lakson Group Company Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Sybrid Private Limited - A Lakson Group Company|| HR Generalist || Talent Acquisition Specialist || Sybrid - A Lakson Group of Company.| Recruitment | Appraisals | HR Ops |X Vertechs | X Ibex |We're hiring Customer Services Executives for our Islamabad office·...


  • Islamabad, Islamabad, Pakistan beBeeCustomerService Full time

    We are looking for a dynamic professional to fill the role of Customer Service Representative. As a key member of our Operations team, you will be responsible for providing exceptional customer service through written and verbal communications. You will work closely with customers to resolve their queries, answer questions, and provide solutions in a timely...


  • Islamabad, Islamabad, Pakistan beBeeCustomer Full time

    Job TitleA Customer Service Representative is required to provide exceptional support to clients.Professionally manage and handle both outgoing and incoming calls with a focus on delivering high-quality customer service experiences.Assess customers' needs to ensure satisfaction and make recommendations as necessary.Maintain regular communication with...


  • Islamabad, Islamabad, Pakistan Practice Perfect Solutions and Services Full time

    Practice Perfect Solutions and Services, PakistanNoah Communications BPO is looking for dynamic and motivated individuals to join our team as Call Center Agents for our Final Expense campaign.Position: Call Center Agent (Sales)Shift: Night (6 PM - 3 AM)Salary: PKR 30,000 + 5000 Bonus + Comission on SalesRequirements:Prior experience in call centers (a plus...