Software Support Professional

4 days ago


Lahore, Punjab, Pakistan Life At AcclivousByte Full time

Life At AcclivousByte seeks a highly skilled Technical Support Engineer to provide expert assistance to our customers.

About the Role

We are looking for a dedicated and technically proficient Support Engineer to join our team. In this role, you will be responsible for providing technical support for our Laboratory Information System (LIS), Billing Management System, resolving technical issues, and ensuring that all software components function efficiently.

  • Key Responsibilities:
  • Provide technical support to customers using our software.
  • Troubleshoot and resolve customer issues related to software functionality, performance, and integration with other systems.
  • Collaborate with the development and operations teams to resolve complex technical issues.
  • Diagnose, reproduce, and document support tickets, ensuring clear and concise communication with customers.
  • Monitor system logs, troubleshoot issues, and escalate complex issues to appropriate internal teams when necessary.
  • Assist with onboarding new clients, including software installation, configuration, and integration with existing systems.
  • Create and maintain support documentation, knowledge base articles, and FAQs for common issues.
  • Identify recurring problems and collaborate with the development team to implement permanent fixes.
  • Ensure that all customer requests are handled in a timely manner with high satisfaction.


  • Lahore, Punjab, Pakistan TXT Solutions Pvt. Ltd. Full time

    Job Description: TXT Solutions Pvt. Ltd is seeking an enthusiastic software support professional to provide professional services for its international clients. This is a unique opportunity for a highly-talented individual to develop a detailed knowledge of the existing software and provide technical support to customers.The RoleTXT Solutions Pvt. Ltd is...


  • Lahore, Punjab, Pakistan Joblogic Service Management Software Full time

    About Joblogic Service Management SoftwareJoblogic is a leading provider of field service management software, specializing in SaaS solutions for businesses across various industries. Our team is dedicated to delivering exceptional customer experiences through innovative technology and expert support.Job Description:We are seeking an experienced Technical...


  • Lahore, Punjab, Pakistan Joblogic Service Management Software Full time

    Company OverviewJoblogic Service Management Software is a leading industry in service management software, providing field service businesses with an all-in-one management solution SaaS/CRM. Our product delivers world-class software to aid in streamlining operations, increasing profitability, ensuring compliance, and achieving rapid growth for all field...

  • IT Support Engineer

    2 weeks ago


    Lahore, Punjab, Pakistan Contour Software Full time

    Key ResponsibilitiesProvide exceptional support and troubleshooting for software issues via telephone, email, or our ticketing system.Respond to client inquiries regarding the use of supported software, helping them navigate features and functions.Offer solutions and guidance for basic technical support related to software and operating systems.Participate...


  • Lahore, Punjab, Pakistan Contour Software Full time

    About Contour SoftwareContour Software is a leading business management software provider to agricultural, construction, truck refrigeration and lift truck dealers in North America. Our company values innovation, teamwork, and customer satisfaction. We are looking for a talented and enthusiastic Support Developer Team Lead to join our team.The Position:We...


  • Lahore, Punjab, Pakistan Contour Software Full time

    About ContourContour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries....


  • Lahore, Punjab, Pakistan EWS Group Full time

    Job OverviewWe are looking for a skilled Technical Support Specialist to join our team at EWS Group. As a key member of our support team, you will provide expert technical assistance to our clients, ensuring their satisfaction with our products.The ideal candidate will possess excellent communication skills, strong customer service abilities, and the...


  • Lahore, Punjab, Pakistan Shell Software Enterprises Full time

    Executive Support PositionWe are looking for an experienced professional to fill the Executive Support role at Shell Software Enterprises.In this position, you will work closely with Executive Staff to coordinate quarterly business review calls and budget meetings.You will track actual vs. budget and analyze variances, preparing monthly reforecast...


  • Lahore, Punjab, Pakistan Contour Software Full time

    Support Developer Team Lead (Technical Support - L3)3 days ago Be among the first 25 applicantsDirect message the job poster from Contour SoftwareThe Division:Dealer Information Systems Corporation (Client) is a leading business management software provider to agricultural, construction, truck refrigeration and lift truck dealers in North America. Founded in...

  • Support Engineer

    3 weeks ago


    Lahore, Punjab, Pakistan Hirasoft Software Solutions Full time

    We immediately require a Support Engineer, graduate from reputable universities and having good communication skills with at least 2-3 years of related professional experience.The responsibilities would include the following:Provide technical support and assistance to internal networks and existing employees.Work across organization from time-to-time, to...


  • Lahore, Punjab, Pakistan Contour Software Full time

    About Contour SoftwareCompany OverviewWe are a subsidiary of Constellation Software Inc., a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world. Our broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covers more than 100 industry domains in...


  • Lahore, Punjab, Pakistan Software Finder Careers Full time

    Why Choose Us?At Software Finder Careers, we offer a unique opportunity to work with a passionate team dedicated to helping businesses find the right software solutions. Our fast-paced and innovative environment provides a supportive and collaborative work culture that promotes growth and learning.Your Key ResponsibilitiesDevelop and implement client...


  • Lahore, Punjab, Pakistan Gtradecenter Full time

    Help Desk Analyst - IT SupportWe are looking for a highly skilled Help Desk Analyst to join our IT support team at Contour Software (PVT) Ltd in Lahore, Punjab, Pakistan. The successful candidate will be responsible for delivering exceptional customer service and technical support to our customers.The ideal candidate will possess strong analytical and...


  • Lahore, Punjab, Pakistan Supreme Protection Ltd. Full time

    Technical Support ProfessionalsSupreme Protection Ltd. is seeking skilled Technical Support Professionals to join our team.As a Technical Support Professional, your primary responsibility will be to provide technical support and solutions to our customers through various channels, including phone, email, and in-person interactions.Your key objectives will...


  • Lahore, Punjab, Pakistan Hirasoft Software Solutions Full time

    We are seeking an experienced Infrastructure Support Technician to join our team at Hirasoft Software Solutions. As a key member of our IT department, you will be responsible for providing technical support and assistance to our internal networks and employees.The ideal candidate will have a strong background in software and network systems, with excellent...


  • Lahore, Punjab, Pakistan Hirasoft Software Solutions Full time

    We are seeking a highly skilled Technical Support Specialist to join our team at Hirasoft Software Solutions. As a key member of our IT department, you will be responsible for providing top-notch technical support and assistance to our internal networks and employees.The ideal candidate will have a strong background in software and network systems, with...


  • Lahore, Punjab, Pakistan Black Lion Software Full time

    Job DescriptionWe are looking for someone with exceptional English to professionally engage with customers and clients through chat to address inquiries, resolve issues, and provide information and assistance, all while maintaining a positive customer experience via chat platforms or live chat on websites.Job SpecificationStrong Communication Skills:...


  • Lahore, Punjab, Pakistan Algo+ USA Full time

    Job RequirementsWe are looking for a skilled Software Support Technician to join our support team at Algo+ USA.Main Job Responsibilities:Support Ticket Handling: Handle incoming support tickets efficiently, ensuring timely and effective resolution of customer issues.Technical Troubleshooting: Use your technical expertise to diagnose and resolve complex...


  • Lahore, Punjab, Pakistan Contour Software Full time

    Company OverviewContour Software is a rapidly growing global enterprise software company, part of the Constellation Software Inc. conglomerate. We have over 2,000 staff across three cities, serving employees and customers in more than 100 countries. Our broad-based portfolio of market-leading solutions covers over 100 industry domains in predominantly mature...


  • Lahore, Punjab, Pakistan Contour Software Full time

    About Contour SoftwareWe are a subsidiary of Constellation Software Inc., a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world. Our company is proud to be part of this esteemed group, with employees and customers in 100+ countries.Our journey began as an R&D & Accounting back-office, but we have...