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Inbound Sales and Support Representative
1 day ago
About Us
Telelinkz Pvt. Ltd is a leading provider of telecommunications services. We are committed to delivering exceptional customer experiences and innovative solutions.
Job Description:
As an Incoming Sales Conversion Expert, you will play a critical role in driving sales growth and customer satisfaction. Your key responsibilities will include:
- Responding to incoming calls and engaging with potential customers to understand their needs and interests.
- Educating customers about our products or services, and providing them with the necessary information to make informed purchase decisions.
- Building strong relationships with customers and proactively following up with them to ensure their needs are met.
- Meeting or exceeding sales targets, and reporting on progress to senior management.
- Collaborating with other teams within the organization to ensure customer needs are met and exceeded.
Requirements:
- A minimum of 1 year of experience in sales or customer service, preferably in US Cable Internet and Mobility Sales.
- Exceptional communication and interpersonal skills, with the ability to build strong relationships with customers.
- Proficiency in English Speaking.
- Familiarity with CRM software and other sales tools.
- Excellent verbal and written communication skills.
- Strong organizational and time management skills, with the ability to multitask and prioritize effectively.
- Flexibility to work night shifts on a permanent basis, i.e., 9:00 PM - 6:00 AM (Mon-Fri)
- A competitive salary package with uncapped commission.
- Company-provided transport facility for female employees.
Benefits:
- A dynamic and fast-paced work environment.
- Opportunities for career advancement.
- A competitive salary package.
- Uncapped commission.
- Company-provided transport facility for female employees.
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