Sales and Support Associate

3 hours ago


Lahore, Punjab, Pakistan Kay Tronix Call Centre Full time

Sales and Support Associate Role

We are seeking a highly motivated Sales and Support Associate to join our team at Kay Tronix. As a key member of our customer support team, you will be responsible for handling inbound calls from customers and providing them with exceptional customer service.

About the Role

  • Handle inbound calls from customers in a professional and courteous manner.
  • Respond to customer inquiries and resolve issues in a timely and efficient manner.
  • Collaborate with other departments to ensure effective communication and resolution of customer issues.
  • Maintain accurate records of customer interactions and transactions.

Key Responsibilities

  • Provide exceptional customer service to customers via phone and email.
  • Assist customers in resolving billing discrepancies and processing payments.
  • Troubleshoot technical issues related to internet, TV, and phone services.
  • Educate customers on available products and services to meet their needs and enhance their experience.


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