
Global Sales Development Director
6 days ago
This position is responsible for developing a sales development strategy, leveraging TVS SCS capabilities, trade lanes, and business objectives to achieve assigned sales targets. The successful candidate will collaborate with internal stakeholders to identify and develop differentiators that enhance new customer acquisitions and retention, including IV specialisations and solutions.
Key Responsibilities- Develop a comprehensive sales strategy to drive revenue growth and expand the customer base.
- Pursue new customer opportunities by building a strong pipeline and executing opportunity win plans effectively.
- Establish and maintain relationships with key customer contacts to foster trust and credibility between TVS SCS and customers at various levels.
- Drive value-creating partnerships with customers through strategic initiatives.
- Maintain optimal sales performance, product mix, and selling prices by staying informed about supply and demand, market trends, economic indicators, and competitors.
- Optimise Gross Profit (GP) and adjust selling prices by monitoring costs, competition, and supply and demand.
- Coordinate with relevant departments to meet customer requirements.
- Document Standard Operating Procedures (SOPs) for each secured customer and ensure operational teams understand required processes.
- Address customer service issues as necessary.
- Update Salesforce with accurate and timely sales activity reports to support monthly sales reporting.
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