Customer Support Executive

2 weeks ago

Islamabad, Islamabad, Pakistan beBee Careers Full time
About the Role

We are seeking customer support executives with excellent English skills to join our team. The ideal candidate will be able to listen to customer concerns, answer their questions and provide information about our products and services over the phone, emails and text.

This is not a cold calling or typical call center job, but rather a role that involves building relationships with customers and providing them with personalized support.

The successful candidate will have strong communication skills, be punctual and able to work under pressure. They will also be responsible for providing exceptional customer service and ensuring that customer queries are resolved efficiently.

Job Responsibilities
  1. Answer customer calls, emails and texts in a professional and courteous manner.
  2. Listen to customer concerns and respond to their questions and issues in a timely and effective manner.
  3. Provide information about our products and services to customers.
  4. Work collaboratively with other team members to resolve customer queries.

We offer a competitive salary and opportunities for growth and development.

Requirements
  • Excellent English language skills.
  • Punctuality and ability to work under pressure.
  • Strong communication and interpersonal skills.
Benefits

We offer a range of benefits including:

  • A competitive salary.
  • Opportunities for growth and development.
  • A positive and supportive working environment.

Please note that this is not a cold calling or typical call center job. It requires strong communication skills and the ability to build relationships with customers.

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