Student Experience Managers

23 hours ago


Lahore, Punjab, Pakistan beBee Careers Full time
Job Description

The Student Coordinator position involves coordinating student-focused programs and initiatives, fostering effective communication, and serving as a liaison between students and the administration.

  1. Provide primary support to students, addressing inquiries, and offering guidance on course selection, schedules, and academic programs.
  2. Assist students throughout the enrollment process, ensuring accurate completion of forms, collection of fees, and submission of documentation.
  3. Offer information on educational programs, course prerequisites, and available academic resources within the academy.
  4. Maintain precise student records, including attendance, grades, and academic performance, ensuring confidentiality and compliance.
  5. Address student issues, concerns, and conflicts in a professional manner, escalating complex matters to the appropriate department when necessary.
  6. Organize student-oriented events, workshops, orientations, and extracurricular activities.
  7. Collaborate with faculty and administrative departments to ensure a seamless experience for students in academic matters.
  8. Collect and analyze student feedback to enhance services, courses, and overall student experience.
  9. Inform students about guidelines (dos and don'ts) and monitor their adherence to these guidelines to maintain a conducive learning environment.
  10. Communicate with trainers regarding student attendance and provide relevant updates to students.
  11. Ensure smooth student entry and introduction to various communication platforms.
Requirements
  • Excellent communication and interpersonal skills
  • Proficiency in student-related administrative tasks
  • Detailed and organized approach
  • Advantageous experience in student services or related fields
  • Proficiency in communication tools and platforms


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