
Data Insights Specialist
2 days ago
We are seeking a skilled and detail-oriented Client Services Analyst to join our team. As a Client Services Analyst, you will be responsible for controlling the report generation process and providing guidance and support to clients daily or as a specialist on specific products/services.
Job OverviewThis is an excellent opportunity for a motivated and organized individual to work with our clients, ensuring that their needs are met and their expectations exceeded. In this role, you will have the opportunity to work with a variety of clients, each with their own unique requirements and challenges.
Essential Functions- Ensure contract fulfillment to specifications of basic and routine reports for defined customers.
- Review client data requirements with the appropriate internal resource to ensure that basic product deliverables meet the customer's specifications, including timeliness and quality.
- Follow IQVIA data verification protocols.
- Research, analyze and respond to client inquiries that are routine in nature.
- Provide support to team for client service meetings at customer sites.
- May produce ad-hoc studies on demand.
- Bachelor's Degree Required
- Two (2) years related work experience Required
- Experience in an IQVIA role preferred and pharmaceutical experience preferred
- Proficient in PC applications such as Excel
- Ability to communicate effectively with various levels in the organization (written and oral)
- Demonstrate problem solving, analytical and strong customer service skills
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.
Seniority level- Not Applicable
- Full-time
- Information Technology
- Pharmaceutical Manufacturing
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