Customer Service Administrator

3 days ago


Karachi, Sindh, Pakistan Tekcellent Private Limited (TPL) Full time

Welcome to Tekcellent Private Limited (TPL), a leading provider of technology, engineering, and knowledge management services across the region. We're seeking a seasoned Customer Service Administrator to join our team.

About the Role

This role involves providing exceptional customer service, handling customer inquiries, and resolving issues in a timely manner. The ideal candidate will have a strong understanding of customer service principles, excellent communication skills, and the ability to work in a fast-paced environment.

Main Responsibilities:

  • Provide exceptional customer service through various channels, including phone, email, and chat.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Work closely with internal teams to resolve complex customer issues.
  • Develop and maintain positive relationships with customers to drive loyalty and retention.
About You

We're looking for a highly motivated individual with a passion for delivering exceptional customer experiences. The ideal candidate will have a strong understanding of customer service principles, excellent communication skills, and the ability to work in a fast-paced environment.



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