DigitalOcean Customer Advocate

Job DescriptionWe are seeking a highly skilled and experienced Frontend Architect to join our team. As a key member of our engineering organization, you will play a crucial role in architecting and mentoring our frontend engineering team. Your expertise in React.js and PHP will be invaluable in designing scalable frontend solutions that meet the needs of our...

We are seeking a highly skilled Technical Community Lead to join our team at DigitalOcean LLC. As a Technical Community Lead, you will play a key role in driving customer engagement and retention through the development and implementation of effective community-building strategies.About the Role:The ideal candidate will have a strong technical background,...

Key ResponsibilitiesAs a Technical Customer Advocate, you will be the first point of contact for customers seeking technical assistance. Your primary responsibility will be to provide timely and accurate responses to customer inquiries.To excel in this role, you will need:Strong technical knowledge of our products and servicesExcellent communication and...

At DigitalOcean, we're not just simplifying cloud computing - we're revolutionizing it.We serve the developer community and the businesses they build with a relentless pursuit of simplicity. With our customers at the heart of what we do - and powered by a diverse culture that values boldness, speed, simplicity, ownership, and a growth mindset - we are...

Key ResponsibilitiesThe Quality Assurance Advocate will be responsible for working with technical teams to ensure a high-quality level of support is consistently delivered to our customers.This involves monitoring Zendesk support queues to promptly address any support tickets opened by users, and providing detailed and efficient support to customers. The...

About the RoleThis senior communications strategist will own and set the strategy for the public-facing brand image of Cloudways, aligning the communications strategy with our broader business goals by engaging audiences globally.The ideal candidate will have a deep understanding of the tech industry, a strong track record of success in developing and...

We're looking for a Customer Engagement Manager to join our team at DigitalOcean LLC. As a Customer Engagement Manager, you will play a key role in driving customer engagement and retention through the development and implementation of effective community-building strategies.About the Role:The ideal candidate will have excellent communication skills, a...

We're seeking a seasoned Community Relations Manager to join our team at DigitalOcean LLC. As a Community Relations Manager, you will play a crucial role in fostering a strong connection between our customers, content creators, and partners.About the Role:The ideal candidate will have excellent communication skills, a passion for technology, and the ability...

About UsWe're not just simplifying cloud computing - we're revolutionizing it. At DigitalOcean, we serve the developer community and the businesses they build with a relentless pursuit of simplicity. With our customers at the heart of what we do - and powered by a diverse culture that values boldness, speed, simplicity, ownership, and a growth mindset - we...

We are looking for aFrontend Engineer II who is passionate about creating intuitive, scalable, and dynamic user interfaces that empower our customers to build and scale their businesses effortlessly.As a Frontend Engineer II at DigitalOcean, you will join a dynamic team, reporting to the Frontend Engineering Manager. You will collaborate with designers,...

We are looking for an Agency Partnership Program Manager who is passionate about building and nurturing relationships with digital agencies to drive mutual growth.As an Agency Partnership Program Manager at DigitalOcean, you will join a dynamic team dedicated to revolutionizing cloud computing. In this role, you will report to the Manager of Agency Growth...

At DigitalOcean, we're not just simplifying cloud computing - we're revolutionizing it. We serve the developer community and the businesses they build with a relentless pursuit of simplicity. With our customers at the heart of what we do - and powered by a diverse culture that values boldness, speed, simplicity, ownership, and a growth mindset - we are...

We are seeking a dynamic and skilled Community Manager with a strong technical background to lead the charge in building, engaging, and nurturing our community of customers, content creators, and partners. The ideal candidate will have a passion for technology, excellent communication skills, and the ability to create and promote content that drives...

We want people who are passionate about harnessing the power of data to drive strategic marketing initiatives, leveraging advanced analytics techniques to uncover actionable insights, optimize performance, and achieve measurable results.This is not a general "content writing" job. If you do not have a strong understanding of web hosting, WordPress, cloud...

The ideal candidate for this role will possess excellent analytical and problem-solving skills. As a Live Support Specialist at Hirestaff.ai, you will be responsible for providing technical and customer support to our clients and partners.You will handle inbound calls and emails, troubleshoot issues, and provide resolutions to minimize downtime and ensure...

DigitalOcean is hiring for people who wish to grow in a dynamic Technical Support environment. Our ideal candidate is a customer-focused individual that leverages his/her technical expertise for giving the best support that benefits our users. Above all, we need individuals who are enthusiastic about working in a fast-paced, highly dynamic, and rewarding...

Technical Support PositionWe are looking for a highly skilled Software Support Analyst to join our team. As a key member of our support team, you will be responsible for providing technical support to customers, resolving technical issues, and enhancing our software solutions.The successful candidate will possess excellent communication skills, a strong...

Director of PR, Communications & Social MediaDigitalOcean (NYSE: DOCN) simplifies cloud computing so builders can spend more time creating software that changes the world. With our mission-critical infrastructure and fully managed offerings, DigitalOcean enables startups and small and medium-sized businesses (SMBs) to rapidly deploy and scale modern...

Benefits of Working with UsCompetitive Salary: Enjoy a competitive salary along with performance-based bonuses and rewards for your hard work and dedication.Generous Benefits Package: Take advantage of our generous annual leave policy and other employee benefits designed to support your well-being.Paid Training Period: Benefit from a 3-5 day paid training...

Job ResponsibilitiesAs a Voice Program Associate, you will be responsible for:Delivering top-notch customer experiences by following defined processes and procedures.Providing assistance to customers with their items purchased through our eCommerce website.Conveying interest in each customer through a friendly and caring image.Offering alternative solutions...