Lead Customer Experience Manager

Job TitleA Customer Service Manager is responsible for developing and maintaining excellent customer relationships.This role requires effective communication and problem-solving skills to resolve customer inquiries and concerns in a timely manner.The successful candidate will have experience in managing teams, analyzing key performance indicators, and making...

Customer Experience ManagerThe ideal candidate will have a strong background in business and/or supply chain management, with 4-5 years of relevant experience.A key aspect of the role is leading a team of customer-facing professionals, providing coaching and guidance to ensure they are equipped to handle customer inquiries efficiently.The successful...

Job TitleA CRM specialist is needed to develop and manage campaigns across multiple channels, including email, SMS, push, and in-app messaging.The ideal candidate will lead the execution and optimization of omnichannel campaigns using Braze and Tealium, engaging customers through personalized experiences.Key Responsibilities:Build and manage campaigns in...

The Team Lead CSR is responsible for delivering a class-apart customer experience, as measured by performance objectives and in accordance with the core values of our organization. The ideal candidate will possess excellent communication skills, be able to think critically and make sound decisions, and have strong problem-solving abilities.Key...

Job OverviewWe are seeking an experienced and driven design leader to join our team. This leadership role blends hands-on design expertise with strategic team development, focusing on shaping customer experiences.The respective individual will be ensuring design consistency, elevating quality, and fostering innovation across their digital product suite.Key...

Job Title: Senior Customer Experience ManagerThis position involves leading a team of customer service professionals to ensure exceptional interactions with clients and customers.Key responsibilities include:Recruitment and Setup: Source necessary equipment, plan resources, and implement strategies for improved customer experience.Customer Interaction...

Store Operations ManagerThis role involves overseeing the daily functioning of our retail stores to deliver an exceptional customer experience.Key Responsibilities:Manage store inventory levels, order supplies, and conduct regular stock audits to maintain optimal stock levels.Provide top-notch customer service, respond promptly and professionally to customer...

Job Overview:The ideal candidate will be responsible for managing customer service offices nationwide. This role involves evaluating and ensuring that first-line services meet customer expectations.Main Responsibilities:Manage Customer Service Offices countrywide, ensuring seamless operations and excellent customer experience.Evaluate the effectiveness of...

About the roleWe are looking for a highly motivated and customer-focused Customer Experience Associate to join our team. In this role, you will be the primary point of contact for our customers, responsible for managing relationships throughout their entire journey. You will engage with inbound leads to convert them into customers, while also providing...

About OraanOraan is Pakistan's female-led fintech startup with a mission to make savings simple, easy and habitual for everyone. We are working to achieve that by creating user-driven financial tools and services. The method we focus on at the moment is changing the way Pakistanis' imagine committees. We enable people to save with a safe group in a simple...