
Customer Experience Coordinator
16 hours ago
We are looking for a highly organized and customer-focused individual to manage our dispatch operations and provide exceptional customer service. The ideal candidate will have previous experience in customer service, dispatching, or transportation/logistics, strong communication skills, and proficiency in using dispatching software and GPS tracking systems.
Main Duties:- Deliver exceptional customer service through various channels including phone, email, and online platforms.
- Assign taxi requests to drivers while considering factors like traffic, distance, and customer preferences.
- Monitor and update dispatching software to track vehicle locations and availability in real-time.
- Collaborate with drivers to resolve issues promptly and efficiently.
- Manage customer bookings, cancellations, and complaints in a timely and professional manner.
- Offer personalized support to customers by providing fare estimates, route information, and estimated arrival times.
- Address customer concerns professionally and escalate issues to management when necessary.
- Contribute to improving fleet operations by working closely with colleagues and identifying areas for optimization.
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Customer Experience Coordinator
2 weeks ago
Lahore, Punjab, Pakistan beBee Careers Full timeWe are looking for a highly motivated and detail-oriented individual to fill the position of Customer Experience Coordinator. In this role, you will be responsible for ensuring that every customer interaction is positive and exceeds their expectations.ResponsibilitiesThis includes:Coordinating customer interactions across multiple channelsMonitoring and...
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Customer Experience Coordinator
2 weeks ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob Profile: As a Customer Experience Coordinator, you will be responsible for coordinating customer interactions to ensure that customers receive timely and effective service. This role requires excellent communication and problem-solving skills to provide solutions to meet customer needs.Responsibilities:To receive customers by phone, email or face-to-face...
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Dispatcher / Customer Service Executive
6 days ago
Lahore, Punjab, Pakistan ACE Customer Services Full timeWe are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages, and track vehicles.The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergencies. You must be able to multitask and take the appropriate...
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Customer Experience Coordinator
18 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeAbout the Role:We are seeking a highly skilled and proactive individual to join our team as a Customer Experience Coordinator. In this role, you will be responsible for handling live calls, setting up accounts, and resolving customer queries in real-time.About You:You have excellent communication skills and are able to build strong relationships with our...
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Customer Experience Coordinator
17 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeCareer Advancement OpportunitiesRetail Team Lead – Sales Floor ManagementJob Overview:Oversee sales floor activities to ensure operational efficiency.Train and develop team members to excel in sales and customer service.Respond to customer inquiries and address their concerns in a professional manner.Analyze sales data to identify trends and opportunities...
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Customer Experience Coordinator
2 weeks ago
Lahore, Punjab, Pakistan beBee Careers Full timeRequirementsGraduated in Business, Marketing, Supply Chain Management, or any related field3-4 years of proven experience in customer service and online operationsStrong knowledge and experience of e-commerce platforms (Shopify, Amazon, Etsy, TikTok)Experience in product launches and managing listings across multiple platformsReferrals increase your chances...
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Customer Experience Specialist
18 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeCustomer Service RepresentativeThis role requires a friendly and energetic individual to deliver exceptional customer service and drive sales growth.Key responsibilities include:Welcoming and assisting customers over the phone and via WhatsApp.Providing product information and demonstrations to meet customer needs.Becoming a trusted advisor for clients,...
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Customer Experience Agent
18 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeCustomer Support RoleWe are looking for a highly skilled and customer-centric individual to fill the position of Email Support Executive. As a member of our team, you will be responsible for responding to customer inquiries via email, providing timely solutions, and ensuring customer satisfaction.This role requires a strong problem-solving approach,...
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Customer Experience Manager
7 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeService Operations Leadership OpportunityWe are seeking a seasoned professional to lead our service operations in Lahore and drive excellence in customer support and service delivery.As a key member of our team, you will be responsible for heading the After-Sales Service Department, developing and implementing strategies to enhance service efficiency and...
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Customer Experience Associate
17 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeCustomer Experience AssociateWe are seeking a highly motivated and organized individual to join our customer experience team. As a Customer Experience Associate, you will play a critical role in providing exceptional service to our customers.Key Responsibilities:Act as a point of contact for customers via phone or other communication channels.Solve customer...