
Customer Experience Coordinator
7 days ago
We are looking for a highly organized and customer-focused individual to manage our dispatch operations and provide exceptional customer service. The ideal candidate will have previous experience in customer service, dispatching, or transportation/logistics, strong communication skills, and proficiency in using dispatching software and GPS tracking systems.
Main Duties:- Deliver exceptional customer service through various channels including phone, email, and online platforms.
- Assign taxi requests to drivers while considering factors like traffic, distance, and customer preferences.
- Monitor and update dispatching software to track vehicle locations and availability in real-time.
- Collaborate with drivers to resolve issues promptly and efficiently.
- Manage customer bookings, cancellations, and complaints in a timely and professional manner.
- Offer personalized support to customers by providing fare estimates, route information, and estimated arrival times.
- Address customer concerns professionally and escalate issues to management when necessary.
- Contribute to improving fleet operations by working closely with colleagues and identifying areas for optimization.
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Customer Experience Coordinator
1 week ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob Title: Customer Experience CoordinatorJob Description:We are seeking an individual who is willing to learn and develop in their career. This position offers opportunities for growth and professional development.The successful candidate will be responsible for conducting new hire technical and account-specific training based on requirements. They will...
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Customer Experience Coordinator
7 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeCustomer Service Representative Job SummaryWe are seeking a proactive and organized individual to assist in customer service and administrative support.Key Responsibilities:Provide exceptional customer service through various communication channels.Manage and maintain accurate and organized files and documents.Offer assistance with projects and day-to-day...
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Customer Experience Coordinator
7 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob Title: Customer Service RepresentativeAbout the RoleWe are seeking a highly skilled and detail-oriented Email Support Representative to join our team. As an Email Support Representative, you will be responsible for handling all email communications related to order confirmations, order postings, and other customer-related inquiries.Key...
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Customer Experience Coordinator
7 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob OverviewWe are seeking a young and proactive individual to fill the role of Community Management Executive, who is willing to learn and adapt to new challenges. This position is ideal for those looking to develop their skills and gain experience in community management.Key ResponsibilitiesAssist in customer service and administrative support tasks.Manage...
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Customer Experience Associate
2 weeks ago
Lahore, Punjab, Pakistan beBee Careers Full timeAs a customer service representative, you play a vital role in ensuring customers have an exceptional experience.Key ResponsibilitiesWe receive and process incoming orders, followed by confirmation calls to verify order details and accuracy.Responding promptly to customer inquiries and feedback across various platforms while ensuring customer satisfaction...
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Ride Experience Coordinator
1 week ago
Lahore, Punjab, Pakistan beBee Careers Full timeCustomer Support Dispatcher Job DescriptionWe are looking for a Customer Service Specialist/Dispatcher to join our team on an immediate basis.Job Responsibilities:Taking calls and responding to inquiries.Making reservations and coordinating dispatch.E nsuring a smooth ride experience for all customers.Providing knowledgeable answers to questions about...
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Customer Experience Specialist
2 weeks ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob Overview\We are seeking a highly skilled Customer Service Representative to support our Security Officers in delivering exceptional customer experience.\This role involves effectively managing queries and interacting with customers via various channels, ensuring prompt responses to inquiries and resolving customer complaints in a professional manner.\The...
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Customer Experience Champion
7 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeAre you looking for a challenging role that requires strong customer service and communication skills? Look no further! As a Client Relationship Manager, you will be responsible for overseeing the entire customer journey, ensuring satisfaction, and fostering strong client relationships.Key Responsibilities:Work closely with Leadership to manage high-priority...
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Exceptional Customer Experience Representative
2 weeks ago
Lahore, Punjab, Pakistan beBee Careers Full timeCustomer Support SpecialistAbout the RoleWe are seeking a dedicated and customer-focused professional to provide exceptional support to our clients. This role involves engaging with clients through video calls, ensuring a warm and welcoming experience.Main Responsibilities:Engage with clients via video calls, delivering a high-quality customer...
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Sales and Customer Experience Manager
7 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeWe need a highly motivated and results-driven Customer Service Coordinator to join our team and drive business growth.Responsibilities:Develop and implement sales strategies to increase revenueBuild and maintain strong relationships with customers and partnersMonitor and analyze market trends to inform business decisionsCollaborate with cross-functional...