
Frontline Support Technician
3 days ago
We are seeking a highly skilled individual to join our team as an Application Support Specialist. In this role, you will be responsible for ensuring the effective front-end and back-end functionality of applications, providing technical training and support to business and inter-department personnel, and assisting in knowledge base documentation and training materials for End User Support (EUS).
Responsibilities Include:
- Ensuring effective front-end and back-end functionality of applications.
- Supporting the updating of application configuration to meet business requirements.
- Interfacing directly with software vendors and consultants for development, testing, and support.
- Providing assistance and technical training to business and inter-department personnel.
- Assisting in knowledge base documentation and training materials for EUS.
- Maintaining regular backups of the applications.
Qualifications:
- Strong understanding of application functionality.
- Excellent communication skills.
- Demonstrate expertise in Dot Net, Rest APIs, PHP, and databases like MSSQL, Oracle, and MySQL.
- Able to meet deadlines and deliver results efficiently.
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