Senior Customer Advocate

2 days ago


Saddar Town, Pakistan Bachaa Party Full time

We're searching for a talented CX Expert and Team Leader to join our team at Bachaa Party. In this role, you'll be responsible for driving customer satisfaction through effective analysis and presentation of customer feedback.

Key Responsibilities
  • Measure and analyze customer feedback and complaints from various channels.
  • Presentation of findings to relevant departments and management to inform strategic decisions.
  • Collaboration with department heads and managers to implement customer-centric initiatives.
  • Leadership of the CX team in delivering exceptional customer service via calls and emails.
Requirements
  • Bachelor's degree in a Business-related field or equivalent experience.
  • Minimum 5-6 years of experience in customer experience, with 2-3 years in a managerial role (call center experience preferred).
  • Strong analytical skills, with the ability to understand numbers and trends.
  • Excellent leadership, interpersonal, and communication skills.
  • A results-driven individual with strong teamwork capabilities.


  • Saddar Town, Pakistan Teknika Corporation of Pakistan Full time

    What You'll DoAs a Customer Service Officer at Teknika Corporation of Pakistan, you will play a vital role in driving customer satisfaction and loyalty.Your responsibilities will include:Developing and implementing strategies to improve customer satisfaction and loyalty;Working closely with cross-functional teams to identify and address customer pain...


  • Saddar Town, Pakistan Bachaa Party Full time

    Bachaa Party is dedicated to creating exceptional customer experiences across all touchpoints. To achieve this goal, we're seeking an experienced Senior Customer Advocate to lead our CX team.ResponsibilitiesAnalyze customer feedback and complaints to identify areas for improvement.Presentation of findings to relevant departments and management to inform...


  • Saddar Town, Pakistan LearningCert Full time

    Sales RepresentativeThis position requires a sales representative to promote our services and build relationships with potential customers.Key Accountabilities:To identify and pursue new business opportunities.To communicate effectively with customers and address their concerns.To work closely with the marketing team to develop targeted sales campaigns.To...


  • Saddar Town, Pakistan Minibig Technologies Full time

    Senior Sales RoleAs a Senior Sales Manager at Minibig Technologies, you will play a key role in driving business growth and leading our sales team to achieve their targets. You will be responsible for developing and executing sales strategies, building and maintaining relationships with existing customers, and identifying and pursuing new business...


  • Saddar Town, Pakistan ibex Full time

    Job Overview:Ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers.The company operates a global CX delivery center model consisting of 35 operations facilities around the world, while...


  • Saddar Town, Pakistan QuickStart Technologies Inc. Full time

    About the RoleThis Senior Account Executive position offers a unique opportunity to join QuickStart Technologies Inc. as a strategic partner in driving sales growth.As a Senior Account Executive, you will be responsible for developing and executing sales strategies to meet and exceed sales targets.You will also be expected to build and maintain strong...


  • Saddar Town, Pakistan LearningCert Full time

    Specialist Customer Sales And Support LearningCert, Pakistan Minimum Qualifications:Bachelor's degree from any reputable university.Responsibilities:Understand the services offered by LearningCert, the competition, company's unique selling propositions, and the target market.Identify potential customers/prospects and reach them via appropriate...


  • Saddar Town, Pakistan ibex Full time

    Customer Relations Specialist ibex, Pakistan ibex. delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of 35 operations...


  • Saddar Town, Pakistan LearningCert Full time

    Specialist Customer Sales And SupportThis is an exciting opportunity to join LearningCert, a reputable organization in Pakistan, as a specialist customer sales and support professional.Responsibilities:Understand our services offered by LearningCert, the competition, company's unique selling propositions, and the target market.Identify potential...

  • Senior IT Leader

    1 day ago


    Saddar Town, Pakistan Komkonsult Full time

    Job DescriptionKomkonsult is a dynamic and innovative IT services company based in Lahore, Pakistan. We are seeking a highly motivated and experienced Senior Team Lead to join our team.About the Role:The Senior Team Lead will be responsible for managing multiple projects, including planning, execution, and monitoring. The role requires strong leadership...

  • Senior Team Lead

    1 day ago


    Saddar Town, Pakistan Komkonsult Full time

    Project Management - Planning, Execution, Monitoring of the project. Preparation of project plan. Cost/benefit analysis. Customer handling - contract negotiations with Customers. Preparation of Bid offers for customers. Project reporting to Komkonsult's management and to Customer as well. Short listing of outsourcing partners. Efficient resource utilization...


  • Saddar Town, Pakistan Objects Full time

    Senior Wordpress Development PositionWe are looking for an exceptional Senior Wordpress Developer to lead our team at Objects, Pakistan.The successful candidate will possess extensive knowledge of Wordpress development, including the ability to create custom plugins, themes, and integrate third-party plugins seamlessly.Main Responsibilities:Design and...


  • Saddar Town, Pakistan Nature Harvest Full time

    Nature Harvest seeks an experienced Senior Sales Director to lead and drive sales activities in the Sindh region. The ideal candidate will have a proven track record of success in sales management, a deep understanding of the Sindh market, and a passion for the beverage industry.Job SpecificationKey Responsibilities:Develop and execute the sales strategy for...


  • Saddar Town, Pakistan iSOL Technologies ( Pvt ) Ltd Full time

    We are looking for an enthusiastic sales professional to drive business growth by generating leads over the phone. As a Senior Business Development Representative, you will be responsible for identifying and pursuing new sales opportunities in a fast-paced environment.A successful telemarketer must possess excellent communication and persuasion skills to...

  • Client Advocate

    4 days ago


    Model Town Tehsil, Pakistan Programmers Force Full time

    Required Skills and QualificationsBachelor's degree in Business Administration, Marketing, or a related field is preferred.Experience in client success, account management, or customer service is required.Strong interpersonal skills with a customer-centric approach are essential.Familiarity with CRM tools (e.g., HubSpot) and email handling is necessary.


  • Saddar Town, Pakistan Access Communication Solution Full time

    As a Senior Sales Manager at Access Communication Solution, you will play a crucial role in driving sales growth and ensuring exceptional customer experiences.Key responsibilities include meeting sales goals, conducting sales and marketing calls to book meetings with potential clients, sending follow-up marketing materials, and making monthly calls to...


  • Saddar Town, Pakistan Best Homz Reality and Builders Full time

    Senior Marketing Executive Best HomzWe are seeking an experienced Senior Marketing Executive to lead our marketing efforts and drive sales growth at Best Homz Reality and Builders.The ideal candidate will have:A deep understanding of the real estate market and customer needs.Proven experience in developing and executing successful marketing...


  • Saddar Town, Pakistan Express Courier Link Full time

    Business Development RoleWe are seeking a highly motivated and experienced professional to join our team as a Senior Business Development Manager.The ideal candidate will have a proven track record of success in developing and maintaining strong relationships with customers, driving sales growth, and delivering exceptional customer satisfaction.Develop and...


  • Saddar Town, Pakistan Sybrid (Pvt) Ltd - A Lakson Group Company Full time

    Job DescriptionWe are seeking a skilled Senior Telesales Manager to lead our telesales team. The ideal candidate will have excellent interpersonal and coaching skills, with the ability to work in a fast-paced environment.Key Responsibilities:Developing call scripts for telesales teamsCreatingselling strategies and performance metricsSupervising telesales...

  • Senior Sales Manager

    3 weeks ago


    Saddar Town, Pakistan Minibig Technologies Full time

    Senior Sales Manager Minibig Technologies, Pakistan Minimum Qualifications:Bachelors in marketing/business administration or any relevant field.As an IT sales professional, you'll need to:Attract customers and arrange meetings either face-to-face or over the phone.Gain an understanding of customers' diverse and specific business needs and apply product...