Customer Support Representative

2 weeks ago

Karachi, Sindh, Pakistan beBee Careers Full time
Customer Support Representative

We are looking for a highly skilled and professional Customer Support Representative to join our team.

  • Responsibilities:
  1. Respond promptly to customer inquiries via chat only, ensuring timely resolution of their queries and concerns.
  2. Assist customers with product information, order inquiries, and issue resolution in a friendly and professional manner.
  3. Maintain accurate records of customer interactions and transactions to ensure seamless communication and efficient issue resolution.

Requirements:

  • Communication Skills: Strong English language proficiency is required to effectively communicate with customers.
  • Problem-Solving Abilities: Excellent problem-solving skills and attention to detail are essential to resolve customer issues efficiently.
  • Customer Focus: A customer-focused attitude with a desire to go the extra mile is necessary to provide exceptional customer service.

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