Call Center Agent

5 days ago


Lahore, Punjab, Pakistan Taurus Call Center Full time
Call Center Agent Position

At Taurus Call Center, we are seeking a highly motivated Call Center Agent to join our team. In this role, you will make outbound calls to provide exceptional customer service and address customer inquiries.

Key Responsibilities:
  • Providing expert-level customer support through proactive and reactive communication strategies.
  • Ensuring follow-up on customer interactions in a timely and efficient manner to maintain high-quality service standards.
Compensation Package:

Our compensation package includes a competitive salary structure with opportunities for growth and advancement. Employees can also earn additional income through incentives, bonuses, and overtime pay.

Work Schedule:

Standard working hours are from 7:30 am to 5 pm during summer months and 8:00 am to 5:30 pm during winters, with rotational days off (1 day per week).

Job Specifications:

Successful candidates will possess strong communication skills, patience, and empathy. They will work closely with customers to identify and resolve technical issues efficiently and effectively.



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