
Senior Call Center Operations Manager
4 days ago
Key Responsibilities:
- Develop and implement strategies to expand call center business globally.
- Monitor the performance of call centers on an ongoing basis.
- Respond promptly to customer queries, collect feedback, and address concerns effectively.
- Liaise with potential clients as a business consultant to discuss starting a call center venture.
- Provide regular updates on payment status to Head Office.
Job Specification:
Must be able to work under pressure in a fast-paced environment. Prior experience in a call center is beneficial. Strong communication skills, particularly fluency in English, are essential.
Information Technology and Services - Islamabad, Pakistan
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