Senior Call Center Operations Manager

4 days ago


Lahore, Punjab, Pakistan SnSkies Pvt. Ltd. Full time

Key Responsibilities:

  • Develop and implement strategies to expand call center business globally.
  • Monitor the performance of call centers on an ongoing basis.
  • Respond promptly to customer queries, collect feedback, and address concerns effectively.
  • Liaise with potential clients as a business consultant to discuss starting a call center venture.
  • Provide regular updates on payment status to Head Office.

Job Specification:

Must be able to work under pressure in a fast-paced environment. Prior experience in a call center is beneficial. Strong communication skills, particularly fluency in English, are essential.

Information Technology and Services - Islamabad, Pakistan


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