Global Technical Support Professional

About the Role:Grade Level (for internal use): 07The Team: This team partners with global Datafeed Application Specialists, Product Development, Product Management, and Sales Teams to provide quality technical assistance to our external Enterprise Data Delivery Solution customers. This includes client-site environment sizing, product deployment,...

About the Role:Grade Level (for internal use):08 TheRole:Senior AssociateTechnical Client Support Grade8A The Location:Islamabad The Team:We are responsible for providing tech support for our business intelligence tool. We have a global footprint and are present in the US, Pakistan,India& Philippines. We provide opportunities to gain in-depth product...

About the Role:Grade Level (for internal use):09Work Shift: US/EMEA daytime hours (fixed)The Team: The Technical Relationship Management team is responsible for proactively working with Strategic Accounts globally, with the prime goal of being a single point of contact for all technical questions and/or firm-wide issues and interactions at the Account - for...

RequirementsTo succeed in this role, you will need 1-3 years of experience in customer-facing roles, strong Apple product knowledge, and excellent interpersonal skills. As a Technical Support Professional, you will be required to stay up-to-date with the latest products and services, prioritize tasks effectively, and maintain accurate records.

About the Role:This position involves providing technical assistance to clients on various Datafeed Application issues. The ideal candidate will possess excellent communication skills, attention to detail, and a proven track record of troubleshooting and problem-solving.The successful candidate will contribute meaningfully to customers by demonstrating their...

Sr. Specialist Technical Project ManagerJoin to apply for the Sr. Specialist Technical Project Manager role at S&P Global.About The RoleGrade Level (for internal use): 09The Role: Sr. Specialist Technical Project ManagerLocation: Islamabad, Pakistan (Virtual)The Team: Join our dynamic "Commercial Solutions" team, focused on delivering exceptional customer...

About the Role:Grade Level (for internal use): 09Work Shift: US/EMEA daytime hours (fixed)The Team: The Technical Relationship Management team is responsible for proactively working with Strategic Accounts globally, with the prime goal of being a single point of contact for all technical questions and/or firm-wide issues and interactions at the Account - for...

This Technical Client Support Professional role offers a unique opportunity to work closely with clients and internal stakeholders to deliver exceptional technical support services.Responsibilities include:Replicate and analyze client-reported bugs and share findings with Product/Development teams for resolutionSupport the design of self-service APIs, web...

Client Systems Technical SupportThe Contractor shall provide Tier 1 support to resolve administrative and technical concerns with client/server devices.Provide Tier 1 support to resolve administrative and technical concerns with client/server devicesInstall, configure, and operate client/server devicesProvide Operations and Maintenance (OM&S) of hardware and...

About The RoleGrade Level (for internal use):07The TeamThe Issuer Solutions Client Services group supports investor relations teams at publicly traded companies by providing ongoing product training and best practice advisory, while simultaneously collaborating with colleagues in other Issuer Solutions business segments. You will join a customer-focused team...