Call Center Operations Manager

7 days ago

Karachi, Sindh, Pakistan beBeeCustomerService Full time $35,000 - $55,000

As a key member of our team, you will oversee day-to-day call center operations. This includes managing customer service representatives, responding to inquiries, and resolving issues that may arise.

Key Responsibilities
  • Manage and motivate a team of customer service representatives to ensure excellent customer satisfaction
  • Respond to customer inquiries in a timely and professional manner
  • Analyze and resolve customer complaints in a fair and efficient way
  • Develop and implement strategies to improve customer satisfaction and retention

We are seeking a highly organized and communicative individual who is passionate about delivering exceptional customer service. If you have previous experience in administration and organization, and are seeking a new challenge, we encourage you to apply.

Benefits include:

  • Opportunities for career growth and development
  • A collaborative and supportive work environment
  • A comprehensive benefits package

Our ideal candidate has strong communication and problem-solving skills, with the ability to work effectively in a fast-paced environment. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.

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