Customer Experience Coordinator

Our Customer Resolution team plays a vital role in delivering exceptional customer experiences.Key ResponsibilitiesManage end-to-end resolution of high-priority complaints with cross-functional coordination.Ensure First Call Resolution (FCR) for critical cases.Conduct customer journey mapping to identify service pain points and friction areas.Perform Root...

Transforming customer experiences is a top priority in this role. The Customer Experience Manager will work diligently to achieve exceptional results.Key Responsibilities:Manage customer relationships across all departments, fostering strong partnerships and effective collaboration.Assist senior management with various duties, utilizing sound knowledge of...

About UsTajir is a cutting-edge platform for stores to buy inventory. We enable them to order at their convenience, receive on-demand delivery, and choose from the largest selection of products available. Our innovative approach streamlines a process that used to take hours, reducing it to mere minutes.For brands, Tajir ensures that products are reliably...

About TajirTajir is a new way for stores to buy inventory. Through the Tajir app, stores can order whenever they want, receive on-demand delivery, and choose from the largest selection of products available. Combined with transparent and competitive prices, Tajir takes a process that took a dozen hours every week and reduces it to a few minutes.For brands,...

Customer Service Team LeadA key role exists within our organization for a skilled Customer Service Team Lead.Key ResponsibilitiesEstablish and maintain effective coordination with team members to drive customer service goalsMaintain qualitative and quantitative targets through collaboration and strategic initiativesHandle escalations in a timely and...

SadaPay is transforming financial services in Pakistan with a digital-first experience that makes managing money simple, transparent, and hassle-free. With over three-quarters of the population still unbanked, we believe financial services need a radical shift. With SadaPay, all you need is a CNIC, a phone number, and a smartphone to get started; no...

We're seeking an E-Commerce Support Expert to handle customer inquiries, returns and disputes across multiple marketplaces. Our ideal candidate has excellent English communication skills, strong analytical ability and a passion for solving problems.Main Responsibilities:Handle customer inquiries, messages and cases across Amazon and eBayCommunicate clearly...

Customer Experience AssociateWe are seeking a dedicated and motivated individual to fill the role of Customer Experience Associate. This dynamic position requires an individual with excellent communication skills, proficiency in English, and experience dealing with internal customers.Key Responsibilities:Respond to customer inquiries via phone, email, and...

Customer Service ProfessionalWe are seeking a highly motivated and detail-oriented customer service professional to fill this role.The ideal candidate will be responsible for delivering exceptional customer experiences through various communication channels.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...

As a dedicated Customer Service Specialist, you will play a pivotal role in delivering exceptional customer experiences across various communication channels. This demanding position requires you to maintain a positive and empathetic attitude towards customers at all times.Key Responsibilities:Maintain accurate records of customer interactions, transactions,...