Helping Hands: A Customer Service Role

1 week ago

Peshawar City Tehsil, Pakistan beBeeCustomerService Full time 3,000,000 - 6,000,000
Customer Service Representative Job Description

We are seeking a skilled Customer Service Representative to join our team. The ideal candidate will possess excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment.

In this role, you will be responsible for handling customer inquiries through various communication channels, meeting sales targets by delivering exceptional customer service, and providing product information to customers.

Job Responsibilities:
  • Handle Customer Inquiries:
  • Provide prompt and courteous responses to customer inquiries via phone, email, or chat.
  • Meet Sales Targets:
  • Deliver exceptional customer service to drive sales growth and revenue.
  • Product Information:
  • Guide customers through the buying process and provide expert advice on our products.
Key Skills:
  • Excellent Communication Skills:
  • Able to communicate effectively with customers, both verbally and written.
  • Sales Experience:
  • Prior sales experience is preferred but not required.
  • Customer Service Principles:
  • Knowledge of customer service principles and practices.
  • Technical Skills:
  • Proficient in Microsoft Office and CRM software.
Benefits:
  • Competitive Salary:
  • A competitive salary package that rewards your hard work and dedication.
  • Opportunities for Growth:
  • Ongoing training and development opportunities to help you grow in your career.
  • Benefits Package:
  • A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.

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