Proactive Customer Success Strategist

6 days ago

Lahore, Punjab, Pakistan beBeeAccount Full time

Are you looking for a challenging opportunity to drive business growth through proactive customer success strategies?

Job Description:

We are seeking an experienced Account Growth Manager to join our team. In this role, you will be responsible for leveraging AI insights to develop and implement data-backed customer success plans that drive retention, adoption, and expansion.

You will lead strategic discussions with senior stakeholders, ensuring our AI-powered solutions align with their business goals and priorities. You will also identify and execute AI-driven upsell and cross-sell opportunities, directly impacting account revenue and customer lifetime value.

  • Leverage AI insights to proactively address customer needs and personalize interactions
  • Develop and implement data-backed customer success plans to drive retention, adoption, and expansion
  • Lead strategic discussions with senior stakeholders to ensure alignment with business goals and priorities
Requirements:
  • At least 5 years of customer success experience in the B2B software industry
  • Previous experience working with GenAI tools (e.g., ChatGPT, Claude, Bard)
About the Opportunity:

This is a full-time position that requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $50 USD/hour, which equates to $100,000 USD/year assuming 40 hours per week and 50 weeks per year.

What We Offer:
  • A dynamic and fast-paced work environment
  • Opportunities for personal contribution and career development
  • A chance to work with top talent in a remote workplace
Join Our Team:

If you are looking for a challenging opportunity to drive business growth through proactive customer success strategies, we encourage you to apply.

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