Jira ITSM Atlassian Training Expert

2 days ago

Lahore, Punjab, Pakistan beBeeInstructor Full time

ITSM professionals with experience in Atlassian tools and a passion for teaching are sought after by leading organizations. The ideal candidate will have deep expertise in Jira Service Management, a proven track record of delivering effective training sessions, and the ability to customize programs to meet specific client needs.

  • Deliver official Atlassian training courses focused on Jira Service Management to technical teams and enterprise clients.
  • Facilitate hands-on labs, real-world scenarios, and interactive sessions to reinforce learning.
  • Customize training programs to meet specific client needs, including ITIL-aligned workflows and service desk configurations.
  • Stay current with Atlassian product updates, certification paths, and best practices.
  • Mentor learners pursuing Atlassian certifications and provide guidance on exam preparation.
  • Collaborate with curriculum developers to enhance course materials and lab environments.
  • Conduct assessments and evaluations to measure training effectiveness.
  • Support marketing and sales teams in promoting Atlassian training offerings.
  • Maintain Atlassian Authorized Instructor status through continuous learning and certification.
Required Skills and Qualifications:
  • Valid Atlassian Authorized Instructor (AAI) credential.
  • Minimum of 7 years of experience in ITSM, service desk operations, and Atlassian tools.
  • Proven track record of delivering Jira Service Management training and consulting.
  • Strong understanding of Jira workflows, SLAs, queues, automation, and reporting.
  • Excellent presentation, communication, and interpersonal skills.
  • Experience in instructional design and adult learning methodologies.
  • Ability to adapt training delivery to different learning styles and technical levels.
  • Strong problem-solving skills and attention to detail.
  • Willingness to travel for on-site training engagements.
  • Bachelor's degree in Information Technology, Computer Science, or a related field.
Preferred Skills:
  • Atlassian certifications (e.g., Jira Service Management Administrator, Jira Project Administrator).
  • Experience with Confluence, Opsgenie, and Atlassian Access.
  • Familiarity with ITIL practices and enterprise service management frameworks.
  • Ability to create multimedia and interactive training content.
  • Experience in course development, examination, and assessment.
Professional Development Opportunities:

As a valued member of our team, you'll have access to continuous learning opportunities, collaborate with top-tier instructors, and contribute to shaping the future of ITSM education through Atlassian platforms.

  • Jira ITSM Atlassian Authorized Instructor

    2 days ago

    Lahore, Punjab, Pakistan ITC Worldwide Full time

    Join to apply for the Jira ITSM Atlassian Authorized Instructor (AAI) role at ITC Worldwide2 weeks ago Be among the first 25 applicantsJoin to apply for the Jira ITSM Atlassian Authorized Instructor (AAI) role at ITC WorldwideGet AI-powered advice on this job and more exclusive features.About ITC WorldwideITC Worldwide is a global leader in delivering...

  • Global ITSM Analyst

    2 days ago

    Lahore, Punjab, Pakistan ibex Full time

    Join to apply for the Global ITSM Analyst - Incident Specialist role at ibex1 day ago Be among the first 25 applicantsJoin to apply for the Global ITSM Analyst - Incident Specialist role at ibexThThe person holding this position will be responsible of managing the lifecycle of all unplanned interruptions, malfunctions, and quality reductions of provided IT...

  • senior it project manager

    3 weeks ago

    Lahore, Punjab, Pakistan ITC Worldwide Full time

    About The Job SENIOR IT PROJECT MANAGER - JIRAhttps://itcworldwide.info/JIRA -IT Project Manager, you will be helping to deliver a brand-new data hub project, made up of new methods such as Data Ingestion, Data Standardization, Validation, Master Data Management and a new reporting environment through to completionRequired That You HaveBachelor's degree...

  • Head of Training

    3 weeks ago

    Lahore, Punjab, Pakistan The Catalyst Group Full time

    About The RoleThis is a leadership role for a newly launched training institute, founded by the LACAS group. The center will deliver world-class training and certification programs. The Head of Training will be responsible for shaping the centers academic direction, building partnerships, and ensuring training delivery excellence.Responsibilities1. Strategic...

  • Microsoft Certified Trainer Dynamics 365 Business Central

    2 weeks ago

    Lahore, Punjab, Pakistan ITC Worldwide Full time

    Microsoft Certified Trainer Dynamics 365 Business CentralJoin to apply for the Microsoft Certified Trainer Dynamics 365 Business Central role at ITC WorldwideMicrosoft Certified Trainer Dynamics 365 Business Central3 days ago Be among the first 25 applicantsJoin to apply for the Microsoft Certified Trainer Dynamics 365 Business Central role at ITC...

  • Microsoft Certified Trainer Dynamics 365 Customer Engagement

    2 weeks ago

    Lahore, Punjab, Pakistan ITC Worldwide Full time

    Join to apply for the Microsoft Certified Trainer Dynamics 365 Customer Engagement role at ITC Worldwide3 days ago Be among the first 25 applicantsJoin to apply for the Microsoft Certified Trainer Dynamics 365 Customer Engagement role at ITC WorldwideGet AI-powered advice on this job and more exclusive features.About ITC WorldwideITC Worldwide is a global...

  • Microsoft Certified Trainer Dynamics 365 Finance

    2 weeks ago

    Lahore, Punjab, Pakistan ITC Worldwide Full time

    Microsoft Certified Trainer Dynamics 365 Finance & OperationsJoin to apply for the Microsoft Certified Trainer Dynamics 365 Finance & Operations role at ITC WorldwideMicrosoft Certified Trainer Dynamics 365 Finance & Operations3 days ago Be among the first 25 applicantsJoin to apply for the Microsoft Certified Trainer Dynamics 365 Finance & Operations role...

  • Dynamics 365 Training Expert

    10 hours ago

    Lahore, Punjab, Pakistan beBeeMicrosoft Full time 45,000 - 90,000

    We are seeking a certified and experienced professional to lead corporate workshops focused on CRM transformation, customer experience optimization, and certification prep across Sales, Marketing, and Customer Service modules.Key Responsibilities:Deliver official Microsoft training courses for MB-210 (Sales), MB-220 (Marketing), and MB-230 (Customer...

  • Senior Software Engineer- React JS

    4 weeks ago

    Lahore, Punjab, Pakistan Confiz Limited Full time

    We are seeking a skilled Senior Software Engineer-React JS & Angular to join our dynamic team Confiz is looking for candidates with 3+ years of experience:Responsibilities:Responsible for the development, deployment, and maintenance of React JS & Angular web applicationsPrimary focus will be development of web applications and their integration with back-end...

  • D365 Finance and Supply Chain Training Consultant

    2 days ago

    Lahore, Punjab, Pakistan ITC Worldwide Full time

    Dynamics 365 Finance and Supply Chain Training ConsultantYou are passionate about training and have a proven track record of developing effective learning content. If this describes you, you might be a great fit for our Training Consultant position.RELOCATION REQUIREDWe are seeking candidates with the following requirements:Bachelor's or Master's degree (or...