Software Support Professional

2 days ago


Karachi, Sindh, Pakistan beBee Careers Full time
Software Support Officer

Job Description

We are seeking a dedicated and customer-focused professional to provide exceptional customer service, software support, and ensure the successful implementation and maintenance of our software solutions.

  • This includes providing professional and efficient support to customers to address inquiries and resolve issues promptly.
  • Assisting in deploying, configuring, and troubleshooting software applications to meet customer needs.
  • Gathering and analyzing customer feedback to continuously improve products and services.

Responsibilities:

  • Fostering strong relationships with customers through regular follow-ups to ensure satisfaction and retention.
  • Conducting training sessions for customers to help them effectively use software solutions.
  • Participating in testing software updates and new features to ensure quality and functionality before deployment.

Required Skills and Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Strong communication and interpersonal skills.
  • Experience in customer service or software support is preferred.
  • Ability to troubleshoot and resolve technical issues effectively.
  • Proficiency in software implementation and training.

Benefits

  • Competitive salary and benefits.
  • Opportunities for professional growth and development.
  • A collaborative and innovative work environment.


  • Karachi, Sindh, Pakistan Software Islands Full time

    Job Title: Software Sales RepresentativeLocation: RemoteSalary: PKR 40,000 (conditional on achieving 2 sales per month, plus commission thereafter)Job Description:As a key member of our dynamic sales team, you will play a crucial role in promoting and selling our cutting-edge software solutions, which include ERP, HR and payroll, trade and logistics, and POS...


  • Karachi, Sindh, Pakistan Contour Software Full time

    Application Support Analyst (Accounting)Join to apply for the Application Support Analyst (Accounting) role at Contour Software.About ContourContour Software has grown from a dozen people to over 2,000 staff across 3 cities in less than 14 years. As a subsidiary of Constellation Software Inc., we are part of a global enterprise software conglomerate, one of...


  • Karachi, Sindh, Pakistan Dental Support Full time

    Job Description:We're Hiring: Inbound Call Center Agent (Dental Support Office)Location: KarachiShift Timings: 06:00PM - 02:00AMFull-Time PositionAre you passionate about delivering excellent customer service? Do you have experience in handling patient inquiries and want to be part of a growing dental support team?We are looking for a highly motivated...


  • Karachi, Sindh, Pakistan Contour Software Full time

    Join to apply for the Intermediate Software Developer role at Contour Software.About ContourContour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years. As a subsidiary of Constellation Software Inc., we are part of a global enterprise software conglomerate, ranked among the top 10 software companies worldwide,...


  • Karachi, Sindh, Pakistan Contour Software Full time

    Join to apply for the Senior Software Developer role at Contour Software.4 days ago Be among the first 25 applicants.About ContourContour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years. As a subsidiary of Constellation Software Inc., we are part of a global enterprise software conglomerate that is among the...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Job Description:As a Support Analyst, you will serve as the primary point of contact for clients, ensuring a focus on customer satisfaction and delivering timely support.Key Responsibilities:Client Communication & Support: Serve as the primary point of contact for clients, ensuring a focus on customer satisfaction and building strong...

  • Software Engineer

    4 weeks ago


    Karachi, Sindh, Pakistan Software Digital Full time

    Bachelors in Software Engineering, Computer Science or relevantWriting clean, high-quality, high-performance, maintainable codeDevelop and maintain software, including applications, databases, interfaces, and enhancements.Coordinate cross-functionally to ensure project meets business objectives and compliance StandardsSupport test and deployment of new...


  • Karachi, Sindh, Pakistan Cyber Advance Solutions Full time

    Job type:Full TimeJob Nature:On SiteDepartment:SupportJob DescriptionDescription:Cyber Advance Solutions is seeking a dedicated and customer-focused Software Support Officer to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer service, software support, and ensuring the successful implementation and maintenance...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Seeking a talented Software Support Officer to join our team.The ideal candidate will be responsible for providing exceptional customer service, software support, and ensuring the successful implementation and maintenance of software solutions.To succeed in this role, you will need:A Bachelor's degree in Computer Science, Information Technology, or a related...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    System Support Engineer Job DescriptionWe are seeking a highly skilled and motivated individual to join our team as a System Support Engineer.The ideal candidate will have excellent problem-solving skills, be able to work effectively in a fast-paced environment, and possess strong communication skills.Key Responsibilities:Provide on-site support and...