Software Support Officer

1 week ago

Karachi, Sindh, Pakistan Cyber Advance Solutions Full time

Job type:Full Time

Job Nature:On Site

Department:Support

Job Description

Description:

Cyber Advance Solutions is seeking a dedicated and customer-focused Software Support Officer to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer service, software support, and ensuring the successful implementation and maintenance of our software solutions.

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Strong communication and interpersonal skills.
  • Experience in customer service or software support is preferred.
  • Ability to troubleshoot and resolve technical issues effectively.
  • Proficiency in software implementation and training.

Responsibilities:

  • Provide professional and efficient support to customers to address inquiries and resolve issues promptly.
  • Assist in deploying, configuring, and troubleshooting software applications to meet customer needs.
  • Gather and analyze customer feedback to continuously improve products and services.
  • Foster strong relationships with customers through regular follow-ups to ensure satisfaction and retention.
  • Conduct training sessions for customers to help them effectively use software solutions.
  • Participate in testing software updates and new features to ensure quality and functionality before deployment.

Experience Required:

Fresh Graduate Required

Why Join Us:

  • Competitive salary and benefits.
  • Opportunity to work with a leading software company.
  • Professional growth and development opportunities.
  • Collaborative and innovative work environment.
#J-18808-Ljbffr

  • IT Support Officer

    2 weeks ago

    Karachi, Sindh, Pakistan STAR HR Services Group Full time 60,000 - 65,000 per year

    BASIC INFORMATION ON THE ROLEPosition Name: Senior IT Support OfficerDivision: Lower Management – Information TechnologyTitle: Senior IT Support OfficerGrade: M3Reporting To: Team Lead of the concerned area (as per organogram)Direct Reports: Not ApplicableJOB PURPOSEhis position is responsible to provide high-level technical support and troubleshooting for...

  • IT Support Officer

    2 weeks ago

    Karachi, Sindh, Pakistan jcl Full time $40,000 - $80,000 per year

    Job description:Location: Naya Nazimabad - Gymkhana04:00PM to 12:00AMJob Summary:The IT Support Officer will be responsible for providing technical assistance and support to staff and clients within the organization. This role includes diagnosing hardware and software problems, managing and troubleshooting IT systems, maintaining network infrastructure, and...

  • IT Support Officer

    5 days ago

    Karachi, Sindh, Pakistan GT Solutions USA Full time 50,000 - 70,000 per year

    We are seeking a motivatedIT Supportteam member to join our team. The candidate will provide first-line IT support, troubleshoot systems, and assist in daily IT operations.Responsibilities:Provide timely support for hardware, software, and network issues.Troubleshoot desktops, laptops, printers, VoIP, and shared resources.Install, configure, and troubleshoot...

  • Integration Support Analyst

    2 weeks ago

    Karachi, Sindh, Pakistan Contour Software Full time

    Join to apply for the Integration Support Analyst role at Contour SoftwareJoin to apply for the Integration Support Analyst role at Contour SoftwareAbout ContourContour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.About ContourContour Software has grown from a dozen people to over 2,000 staff across 3...

  • Product Support Specialist

    6 days ago

    Karachi, Sindh, Pakistan Insignia Software Full time

    Bachelor Degree in Computer Science or IT related DegreeJob type: In office, 7:00 AM - 4:00 PM (Edmonton), M-F; RemoteSalary: PKR 100K-200K per monthDescription:Insignia Software is seeking energetic candidates to provide technical support and training for the Insignia Library System (ILS). Insignia's customers range from K-12 school districts and public...

  • Live Support Specialist

    2 weeks ago

    Karachi, Sindh, Pakistan Robust Support and Solutions Full time 500,000 - 600,000 per year

    Robust Support & Solutions is looking to hire "Live Support Specialist" for it's Karachi office.Office Location: PECHS, BLOCK 6Working Hours: 10 AM to 7PM CST (8PM to 5AM Pakistan time), 6 days a weekKey Responsibilities:As a Live Support Specialist, you will be responsible for managing key operational functions, including processing discounts and refunds,...

  • Technical Support Officer

    2 weeks ago

    Karachi, Sindh, Pakistan Inbox Business Technologies Full time 400,000 - 800,000 per year

    Inbox Business Technologies is a leading IT and services company and we're looking for a Technical Support Officer to join our team. The successful candidate will be responsible for providing technical support and assistance to our clients. This is a unique opportunity to join a dynamic and growing team and to learn new skills in the IT...

  • Office Support Specialist

    1 week ago

    Karachi, Sindh, Pakistan beBeeAdministrative Full time $35,000 - $50,000

    Job OpportunityWe are seeking a skilled Office Administrator to provide exceptional support and deliver results-driven services.The ideal candidate will be responsible for managing day-to-day operations, ensuring seamless communication, and upholding the highest level of professionalism.Key responsibilities include:Responding promptly to phone calls and...

  • Technical Support Officer

    7 days ago

    Karachi, Sindh, Pakistan Inbox Business Technologies Full time

    OverviewInbox Business Technologies is a leading IT and services company and we're looking for a Technical Support Officer to join our team. The successful candidate will be responsible for providing technical support and assistance to our clients. This is a unique opportunity to join a dynamic and growing team and to learn new skills in the IT...

  • Technical Support Officer

    2 weeks ago

    Karachi, Sindh, Pakistan Inbox Business Technologies Full time

    1 month ago Be among the first 25 applicantsInbox Business Technologies is a leading IT and services company and we're looking for a Technical Support Officer to join our team. The successful candidate will be responsible for providing technical support and assistance to our clients. This is a unique opportunity to join a dynamic and growing team and to...