Customer Service Representative

1 week ago


Peshawar City Tehsil, Pakistan beBee Careers Full time

We're seeking a skilled Virtual Customer Engagement Specialist to deliver exceptional service to online shoppers.

Key Responsibilities:

  • Provide top-notch customer support via various channels, including chat, email, phone, and SMS
  • Efficiently manage orders, returns, and refunds to ensure customer satisfaction
  • Offer personalized product recommendations and sales support to enhance the customer experience
  • Maintain accurate records of customer interactions

What We're Looking For:

  • A minimum of 1 year of experience in customer service or e-commerce
  • Excellent communication and problem-solving skills to effectively resolve customer issues
  • Familiarity with Shopify and CRM tools to streamline workflows
  • A sales-driven mindset with attention to detail to meet customer needs
  • The ability to work remotely and adapt to a dynamic environment

Perks and Benefits:

  • A competitive hourly rate plus commissions and annual raises
  • Paid time off and health insurance for work-life balance and well-being
  • Performance-based incentives to motivate high achievement
  • Career growth opportunities to advance professionally


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