Front of House Representative

24 hours ago


Lahore, Punjab, Pakistan QMCC Full time
Work with Us
Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments and enjoy working collaboratively with a talented team? If so, we invite you to join our dynamic and growing restaurant chain, where you can grow your career and make a meaningful impact on our guests' lives.

Role Summary
As a Guest Relation Officer/Order Taker Female at Restaurant, you will be the face of our establishment, ensuring that every guest has a memorable and enjoyable experience. Your primary responsibilities will include greeting and welcoming guests, addressing their inquiries and concerns, and collaborating with the team to maintain exceptional customer satisfaction standards.

Key Responsibilities
Your key responsibilities will include:
  1. Providing warm hospitality and attentive service to all guests, ensuring their comfort and satisfaction throughout their dining experience.
  2. Addressing guest inquiries, concerns, and feedback promptly and professionally, using effective communication and problem-solving skills.
  3. Working collaboratively with the team to ensure seamless operations, smooth service delivery, and high customer satisfaction standards.
  4. Assisting with reservations and seating arrangements, guaranteeing a smooth and efficient dining experience for our guests.

Requirements
To succeed in this role, you must possess excellent communication and interpersonal skills, as well as previous experience in guest relations, customer service, or a similar field. You should also have strong attention to detail, a customer-first attitude, and the ability to work effectively under pressure.

Our Culture
At QMCC, we value teamwork, innovation, and growth. We strive to create a workplace culture that encourages collaboration, creativity, and mutual respect. If you share our values and are passionate about delivering exceptional customer experiences, we invite you to join our team and grow your career in a dynamic and supportive environment.

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