Senior Customer Liaison Specialist

Job OverviewWe are seeking a skilled professional to serve as a liaison between our customers and clients, providing assistance with questions, issues, new orders, service delivery requirements, billing, and other customer queries.This role is ideal for individuals who excel at building relationships and communicating effectively.Key responsibilities include...

Customer Support Specialist - Work At HomeResponsible for acting as a liaison between our customers and the respective client. Provides assistance to the customers with their questions, issues, new orders, service delivery requirements, billing, and any other query.Key Responsibilities:Interact with customers to provide and process information in response to...

Strategic Vendor LiaisonThis role involves overseeing the day-to-day activities of vendors, ensuring compliance with established processes and policies.Main Responsibilities:Maintaining vendor performance and providing necessary supportAnalyzing and reporting on vendor operationsAddressing customer queries, requests, and complaints within defined...

Establishing strong relationships with customers is a crucial aspect of this role.You will be responsible for building rapport and providing exceptional customer service, ensuring long-term client satisfaction.Presentations and demonstrations of projects will also be part of your duties as needed by clients and management.Lead generation and conversion will...

Job TitleWe are seeking a skilled and experienced professional to join our customer service team as a Customer Relations Officer. As a key member of the team, you will be responsible for handling customer queries, resolving problems, and providing exceptional customer service.Main ResponsibilitiesHandle customer inquiries and respond to customer feedback in...

Direct message the job poster from Zong CMPak LtdTalent Acquisition | Employer Branding | Employee Engagement | Talent Management | Performance ManagementPosition: Senior Executive Fixed ProductsReporting to: Senior Manager Fixed ProductsJob Type: PermanentJob Purpose:Responsible for mainly Fixed Voice and additionally Fixed data products and will also lead...

Job Title: Customer Engagement SpecialistLocation: Remote (Some overlap hours with Central Time US)Job Type: Full-TimeType: Full-TimeWe are seeking a skilled and dynamic solutions architect with a strong focus on customer success to join our team. This hybrid role bridges technical solution design, client engagement, and customer support, ensuring that...

Responsible for acting as a liaison between our customer and the respective client. Provides assistance to the customers with their questions, issues, new orders, service delivery requirements, billing, and any other query.Salary: Up to PKR 55,000Working Hours: 9Key Responsibilities:Interact with customers to provide and process information in response to...

Job ResponsibilitiesAdvise, manage, recommend, and implement all additions, moves, and changes for mobile services, including:New connections and upgradesSIM replacementsTransfer of ownershipsProblem-solving connectivity issues with customers' mobile services, involving liaison with sales personnel and customersEnsure all changes to clients' contract details...

We are seeking a highly skilled Call Quality Specialist to monitor and evaluate customer interactions, ensuring the highest standards of service excellence and regulatory compliance. The role involves analyzing calls, providing constructive feedback, and supporting the continuous improvement of customer service teams.The ideal candidate will possess strong...