Technical Support Associate

11 hours ago


Lahore, Punjab, Pakistan Eco Energy Services Full time

We are looking for a highly motivated Technical Support Associate to join our team at Eco Energy Services. As a Technical Support Associate, you will play a critical role in ensuring that our customers receive timely and effective technical support.

Key Responsibilities
  1. Provide technical assistance: You will be responsible for providing technical assistance to our customers, helping them troubleshoot issues and resolve problems related to our products and services.
  2. Collaborate with cross-functional teams: You will work closely with our sales, marketing, and product teams to identify areas for improvement and implement changes to enhance customer satisfaction.
  3. Analyze customer data: You will analyze customer data to identify trends and patterns, which will inform our product development and service delivery strategies.
Requirements and Skills

To succeed in this role, you should possess:

  • Strong technical skills: You should have a solid understanding of computer hardware and software, as well as networking fundamentals.
  • Excellent communication skills: You should be able to communicate complex technical information in a clear and concise manner.
  • Problem-solving skills: You should be able to analyze complex problems and develop creative solutions.
Benefits

Eco Energy Services offers a range of benefits to its employees, including:

  • Opportunities for career advancement: We offer opportunities for career advancement, allowing you to grow professionally and take on new challenges.


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