Live Chat Expert

4 days ago


Lahore, Punjab, Pakistan The Digi Tech Resource Group, LLC. Full time
Join Our Team

We are seeking a highly skilled and customer-oriented Live Chat Expert to join our team. As a Live Chat Expert, you will play a vital role in providing exceptional customer service through live chat, ensuring that customers receive accurate and timely responses to their inquiries.

Your Key Responsibilities:
  1. Respond promptly and professionally to customer inquiries via live chat.
  2. Assist customers by providing accurate and helpful information to resolve their concerns.
  3. Collaborate with team members to enhance processes and customer experiences.

Requirements:

  1. 1-3 years of experience in customer service or a related field.
  2. Strong written communication and interpersonal skills.
  3. Proficient typing and navigation skills.
  4. Ability to multitask and prioritize tasks effectively.
  5. Problem-solving skills with a focus on customer satisfaction.
  6. Bachelor's degree or equivalent experience in customer service or a related field.

Additional Details:

  1. Salary: 30,000 - 40,000 PKR + Commission.
  2. Shift Timing: Night Shift (8:00 PM - 5:00 AM).


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