
Fleet Implementation Specialist
2 days ago
We are seeking a highly skilled Implementation Strategist to partner with our Sales and Customer Success teams. As a key member of the Installation Services team, you will play a crucial role in how we sell and deliver technical engagements during the pre-sales process.
">Your primary focus will be on collaborating closely with the Sales and Customer Success teams to identify and pursue new business opportunities by understanding client needs and delivering compelling solutions.
">You will create and deliver customer-centric solutions, including prospect presentations and RFP responses, ensuring they align with the client's business objectives.
">Key Responsibilities:
">- ">
- Partnering with Sales Teams: Collaborate closely with Sales and Customer Success teams to identify and pursue new business opportunities.">
- Developing Strategic Solutions: Create and deliver customer-centric solutions, including prospect presentations and RFP responses.">
- Customer Engagement & Change Management: Work directly with clients to guide them through the change management process during the implementation of telematics solutions.">
- Supporting Sales Processes: Contribute to the continuous improvement of sales processes and operations, ensuring alignment with overall business goals.">
- Sales Collateral Development: Collaborate with Post Sales Operations team to maintain and update sales collateral and resources.">
- Continuous Improvement: Monitor the effectiveness of sales initiatives, identify areas for improvement, and provide actionable recommendations.">
Requirements:
">- ">
- Experience: 3-5 years of experience in Professional Services, SaaS solutions, or a similar field, with a strong focus on customer engagement and solution development.">
- Technical Acumen: Ability to understand technical solutions and how they meet business needs.">
- Customer-Focused Approach: Demonstrated ability to build strong relationships with clients, particularly in helping them through change management during technology implementation.">
- Effective Communication Skills: Excellent verbal and written communication skills, with the ability to effectively present ideas and influence stakeholders.">
- Analytical Thinking: Capability to analyze data, identify trends, and make data-driven decisions to enhance customer solutions and sales strategies.">
- CRM Proficiency: Familiarity with Salesforce or other CRM platforms for managing forecasts, pipelines, and sales activities.">
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