
Customer Service Agent
9 hours ago
Sales and Customer Support
We are seeking an experienced professional with a strong American accent to join our Truck Dispatching campaign. The ideal candidate must have excellent communication skills, be customer-oriented, and possess strong sales capabilities.
Key Responsibilities:
- Handle inbound and outbound calls related to truck dispatching services
- Provide excellent customer support, addressing inquiries and resolving issues in a timely manner
- Coordinate with truck drivers and ensure efficient dispatching services
- Follow up with potential leads and convert them into sales
- Meet or exceed monthly sales targets and dispatch efficiency metrics
Qualifications:
- Proven experience as a Call Center Representative, Sales Representative, or similar customer service role
- Strong American accent is required
- Excellent verbal and written communication skills
- Strong sales abilities with a proven track record of meeting or exceeding sales goals
- Exceptional interpersonal skills and a customer-focused mindset
- Ability to multi-task and handle high-pressure situations
- Familiarity with truck dispatching or logistics operations is a plus
Benefits include a competitive salary and performance-based incentives, as well as opportunities for growth and development within the company.
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Dispatcher
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