
Inbound Call Center Agent
8 hours ago
In this role as an Inbound Call Center Agent, you will play a critical part in delivering excellent customer service to our clients. Your primary responsibility will be to receive and respond to incoming calls, resolving customer inquiries and issues promptly.
To succeed in this position, you must possess excellent communication skills, both verbal and written, and be able to work independently with minimal supervision. Previous experience in an inbound call center setting is highly desirable.
Key Responsibilities- Answering incoming calls from clients
- Providing accurate information about products or services offered
- Handling customer complaints and concerns in a professional manner
The hourly based salary provides financial stability for our employees, allowing them to focus on delivering high-quality service to our clients.
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Inbound Call Agent
9 hours ago
Rawalpindi Cantonment, Pakistan Precious Treasures Full timeInbound Call AgentPrecious Treasures, PakistanWe need call centre agents for an inbound project. Agents must be experienced and understand the British accent. This is not a home-based job; we need agents in all 3 shifts: morning, evening, and night. The shift will depend on the company's discretion.Hourly based salaryJob SpecificationRequirements:At least 1...
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Call Center Agent
9 hours ago
Rawalpindi Cantonment, Pakistan Intouch Communications (SMC-PRIVATE) Limited Full timeIntouch Communications (SMC-PRIVATE) Limited, PakistanResponsibilities:Handle inbound customer calls professionally and efficiently.Provide accurate and timely information, resolving customer queries and concerns.Maintain detailed and accurate records of interactions in our CRM system.Adhere to company policies and procedures to ensure consistent service...
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Inbound Call Center Representative
9 hours ago
Rawalpindi Cantonment, Pakistan UK Based Company Full timeJob descriptionRole DescriptionThis is a full-time on-site role for a CSR in an Inbound Call Center at a UK Based Taxi/Cab Company located in Rawalpindi. The CSR will be responsible for providing customer support, ensuring customer satisfaction, and enhancing the overall customer service experience through effective communication and...
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Call Center Sales Agent
8 hours ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeAbout the JobThis is an exciting opportunity to join our sales team as a Call Center Sales Agent. In this role, you will be responsible for selling products or services to customers, building relationships with potential and existing customers, and achieving sales targets.The successful candidate will have excellent communication skills, both verbal and...
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Multilingual Call Center Agent
6 days ago
Rawalpindi Cantonment, Pakistan Translation Empire PK Full timeKey ResponsibilitiesAs a Multilingual Call Center Agent at Translation Empire PK, you will be responsible for providing exceptional customer support through various communication channels. Your primary objective will be to ensure that our customers receive timely and effective solutions to their queries and concerns.You will be handling a high volume of...
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Insurance Call Center Quality Auditor
2 weeks ago
Rawalpindi Cantonment, Pakistan Voxnet Communications Full timeQuality Assurance Specialist for Auto Insurance CallsVoxnet Communications is looking for a highly motivated Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a crucial role in ensuring that our auto insurance calls meet the highest standards of quality.Your primary responsibility will be to listen to recordings...
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Call Center Quality Assurance Specialist
2 weeks ago
Rawalpindi Cantonment, Pakistan Voxnet Communications Full timeQuality Assurance Specialist - Auto InsuranceVoxnet Communications is a leading provider of call center services, and we are currently seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring that our auto insurance calls meet the highest standards of quality.Your...
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Service Desk Agent
8 hours ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeJob SummaryWe are looking for a talented Service Desk Agent to provide exceptional customer service in our Inbound Call Center. The successful candidate will have a strong customer focus, excellent communication skills, and the ability to work effectively in a fast-paced environment.Main ResponsibilitiesHandling customer inquiries and resolving issues...
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Call Centre Operator
8 hours ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeWe are seeking an experienced Call Centre Operator to join our team in an inbound call centre. As a key member of our customer service team, you will be responsible for handling incoming calls from clients, responding to their inquiries, and resolving any issues that may arise.To excel in this role, you must have strong communication skills, the ability to...
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Dispatcher
9 hours ago
Rawalpindi Cantonment, Pakistan Agent Pro Full timeCompany DescriptionWelcome to Agent Pro: Where advanced telecommunications and ingenious digital marketing converge to drive your brand's success.Role DescriptionThis is a full-time on-site role for a Dispatcher at Agent Pro located in Rawalpindi. The Dispatcher will be responsible for coordinating and dispatching service calls, communicating with field...
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Customer Service Representative
8 hours ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeWe are seeking a skilled Customer Service Representative to join our team in an inbound call centre. As a customer-focused professional, you will be responsible for handling incoming calls from clients and providing them with exceptional service.The ideal candidate will have at least 1 year of experience working in an inbound call center environment, where...
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Quality Assurance Expert Auto Insurance Calls
2 weeks ago
Rawalpindi Cantonment, Pakistan Voxnet Communications Full timeAuto Insurance Quality Assurance RoleWe are seeking a skilled Quality Assurance Specialist to join our team at Voxnet Communications. In this role, you will be responsible for evaluating the quality of auto insurance calls and providing actionable feedback to agents.The successful candidate will have a strong background in call center operations and a proven...
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Call Centre Agent
8 hours ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeWe are seeking a talented individual to join our team as a call centre agent. In this role, you will play a vital part in our operations, interacting with linguists and ensuring seamless communication.Key ResponsibilitiesMaking outbound calls to linguists, resolving queries and providing support.Maintaining accurate records and monitoring performance.What We...
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Call Center Professional
8 hours ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeJob Description:The Telephone Support Specialist role involves handling incoming customer calls and providing expert assistance to resolve queries and concerns. This is a dynamic and challenging position that requires excellent communication skills, technical knowledge, and problem-solving abilities.About the Position:In this role, you will work as part of a...
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Call Center Representative
8 hours ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeAbout the RoleThis Help Desk Associate position requires an individual who is passionate about delivering exceptional customer experiences. As a key point of contact for our customers, you will provide accurate information and assistance regarding our products/services.Responsibilities:Handle inbound and outbound customer calls professionallyResolve customer...
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Call Center Quality Assurance Manager
7 days ago
Rawalpindi Cantonment, Pakistan Voxnet Communications Full timeThe quality assurance specialist at Voxnet Communications plays a crucial role in evaluating the performance of sales and customer service representatives. This involves monitoring calls to ensure compliance with company and industry standards.Key ResponsibilitiesMonitor and evaluate call center representative performanceEvaluate compliance with company and...
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Incoming Call Handler
8 hours ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeJob Details:We are seeking a skilled Incoming Call Handler to join our dynamic team and contribute to delivering exceptional customer service. This is an exciting opportunity to develop your skills and experience in a fast-paced call center environment, working with a range of customers and products.About the Position:In this role, you will be responsible...
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Taxi Call Center Associate
8 hours ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeJob Summary: We are seeking a highly skilled and customer-focused representative to join our team. As a customer service representative, you will be responsible for handling customer inquiries, processing ride requests, resolving issues, and ensuring excellent customer satisfaction.Key Responsibilities: Provide excellent customer service through efficient...
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Contact Center Excellence Lead
7 days ago
Rawalpindi Cantonment, Pakistan Translation Empire PK Full timeJob SummaryThe Contact Center Excellence Lead will be responsible for analyzing contact center performance, developing strategies to improve quality and efficiency, and collaborating with stakeholders to implement best practices.Key ResponsibilitiesContact Center Analysis: Analyze contact center data to identify trends and areas for improvement, developing...
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Customer Service Agent
8 hours ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeSales and Customer SupportWe are seeking an experienced professional with a strong American accent to join our Truck Dispatching campaign. The ideal candidate must have excellent communication skills, be customer-oriented, and possess strong sales capabilities.Key Responsibilities:Handle inbound and outbound calls related to truck dispatching servicesProvide...