Service Excellence Specialist

This position requires a customer-focused individual who can deliver exceptional experiences across various touchpoints. As a Customer Service Officer, you will handle customer inquiries via phone, email, and chat, and provide timely resolutions to customer issues.Your strong problem-solving skills and attention to detail will enable you to effectively...

**IT Service Delivery Specialist**We are seeking a highly motivated IT Service Delivery Specialist to manage service level agreements (SLAs) and ensure the delivery of high-quality IT services.Main Tasks:SLA Performance Monitoring: Monitor service delivery performance against SLAs and prepare reports for management.Collaborative Work: Collaborate with...

Excel Specialist / Office 365 Excel ExpertBachelor's degree in business, Finance, Data Science, IT, or a related field.We are seeking a highly proficient Excel Specialist with a strong command of Microsoft Office 365 Excel and related tools. The ideal candidate will have 2 years of experience working with advanced Excel functionalities and will be adept at...

Key ResponsibilitiesAs a Service Excellence Manager, you will be responsible for maintaining high-quality customer service standards, resolving customer queries, and driving business growth.You will also be expected to lead by example, motivate your team, and achieve set targets.

Fashionable brands seek skilled individuals to take on the role of Customer Service Representative. This position demands an individual who can provide exceptional customer service by promptly addressing customer concerns and resolving issues in a professional manner.Responsibilities include handling customer inquiries, complaints, and requests via phone,...

Job SummaryThis role is responsible for leading our team in delivering exceptional service to our clients. As a Service Excellence Lead, you will be responsible for developing and implementing process improvements to drive business growth, managing multiple customer relationships, and driving business objectives.Key Responsibilities:Develop and implement...

About the JobWe are seeking an experienced Service Excellence Manager to join our team. The successful candidate will be responsible for maintaining and increasing standards of customer services, driving team performance, and controlling the training and development of staff.Key AccountabilitiesDevelop and implement strategies to maintain and improve...

Business Operations SpecialistThe Business Operations Specialist will play a critical role in supporting the execution of key projects and analyzing and optimizing operational processes to enhance efficiency and project outcomes. They will be responsible for collaborating with project teams, department heads, and other stakeholders to implement streamlined...

About the RoleThis is an exciting opportunity for a highly motivated and experienced individual to join our contact centre team as a Service Excellence Leader. The successful candidate will be responsible for managing the day-to-day operations of the contact centre, including scheduling, training, and performance management.Main Responsibilities:Manage the...

Quality Improvement SpecialistWe are looking for a talented Quality Improvement Specialist to drive process excellence within our organization.Analyze data and identify opportunities for improvement in quality control processes.Main Duties:Develop and implement effective quality control procedures and protocols.Collaborate with cross-functional teams to...