Customer Service Team Lead Position

5 days ago


Lahore, Punjab, Pakistan Ideasols Technologies Full time
Overview

Ideasols Technologies values exceptional customer support and seeks a skilled Ecommerce Manager to deliver it. The ideal candidate will possess strong communication skills, empathy, and problem-solving abilities.

Responsibilities:
  • Deliver outstanding customer support through multiple channels.
  • Address customer complaints and resolve issues efficiently.
  • Develop expertise in our products and services to advise customers.
  • Process customer orders accurately and on time.
  • Collect customer feedback to improve our services and products.
Qualifications:
  • Fluency in English is essential.
  • Previous experience in customer support is desirable.
  • Able to work with patience and empathy in challenging situations.
  • Effective communication skills are vital for success in this role.


  • Lahore, Punjab, Pakistan ACE Customer Services Full time

    **Job Summary**We are seeking a reliable and detail-oriented customer service representative to act as a communication point for emergency and non-emergency calls at ACE Customer Services.The ideal candidate must be an excellent communicator, able to remain calm and composed, especially in emergencies. Multitasking skills and the ability to take appropriate...


  • Lahore, Punjab, Pakistan Futuro Digital Pvt. Ltd. Full time

    Customer Service Team LeadFuturo Digital Pvt. Ltd. is seeking a seasoned Customer Service Team Lead with extensive experience in managing high-performing teams, driving customer satisfaction, and improving service quality.Key Responsibilities:Lead a team of customer service representatives, providing guidance on best practices to enhance the customer...


  • Lahore, Punjab, Pakistan Fruits Auction Bv Full time

    About Our Job OpportunityWe are looking for a skilled Sales and Marketing Professional to join our dynamic team at Fruits Auction Bv.This exciting role involves driving sales growth, promoting products, and delivering exceptional customer service.Your key responsibilities will be:Conducting outbound calls to generate sales, educate customers about products,...


  • Lahore, Punjab, Pakistan Team A Ventures Full time

    At Team A Ventures, we value exceptional talent and expertise in sales and customer service. As Sales and Customer Service Director, you will lead our team to deliver outstanding results and maintain a consistent brand image.Responsibilities:Develop and implement sales strategies to meet business targets.Oversee customer service standards and ensure seamless...


  • Lahore, Punjab, Pakistan Wasko International Full time

    An exceptional leader is sought after to join Wasko International as a Call Center Supervisor/Manager. In this role, you will play a critical part in overseeing the operations of our call center and ensuring that we deliver outstanding customer service to clients across the USA, UK, and Western markets.Key Responsibilities:Team Leadership: Foster a positive...


  • Lahore, Punjab, Pakistan Top Ad Full time

    Job OverviewThe Customer Service Lead role at Top Ad involves overseeing the front desk operations and ensuring exceptional customer experiences.This position requires a strong focus on providing top-notch service, managing bookings efficiently, handling phone calls and inquiries, and maintaining accurate records.Foster a positive and welcoming environment...


  • Lahore, Punjab, Pakistan Agile Connect Ltd Full time

    We are looking for a dedicated and self-motivated individual to lead our customer service team at Agile Connect Ltd. As a key member of our operations team, you will be responsible for coordinating taxi dispatches, providing expert advice to customers, and maintaining high standards of customer service.ResponsibilitiesThis role requires excellent...


  • Lahore, Punjab, Pakistan Servaid Pharmacy (Pvt) Ltd. Full time

    Team Lead Customer ServicesWe are seeking an experienced Team Lead to join our team at Servaid Pharmacy (Pvt) Ltd. in Pakistan.The ideal candidate will be responsible for handling the call center and delivery riders team, ensuring compliance with KPIs of the Home Delivery department, and achieving sales targets as per agreed plans.Key Responsibilities:Handle...

  • Team Lead

    5 days ago


    Lahore, Punjab, Pakistan Bachaa Party Full time

    Key ResponsibilitiesBachaa Party is seeking a highly motivated and experienced Retail Operations Manager to lead our retail operations in Lahore.About the RoleWe are looking for a skilled leader to oversee the complete sales floor, ensuring a seamless customer experience. The ideal candidate will have a strong track record of supervising sales teams,...


  • Lahore, Punjab, Pakistan Abacus Outsourcing Full time

    Role OverviewThe Team Lead will oversee daily operations, monitor performance metrics, and foster a positive and collaborative team environment.Responsibilities Include:Team Performance:Lead and manage a team of customer service representatives to achieve exceptional service delivery.Process Improvement:Monitor and analyze team performance, identifying areas...


  • Lahore, Punjab, Pakistan LEAD Concept Full time

    Position SummaryLEAD Concept is seeking a talented PHP/Laravel developer to join our team.The ideal candidate will possess in-depth knowledge of MVC frameworks, specifically CodeIgniter, Laravel, or CakePHP.Experience with third-party API implementation and payment integration, including PayPal, Stripe, 2Checkout, and Merchant Account, is crucial.Designing...


  • Lahore, Punjab, Pakistan Tele Wing (Pvt.) Ltd Full time

    Job Description:We are seeking highly motivated and customer-focused individuals to assist our global clients with their internet telephone service-related issues via live chat, email, and phone calls.The ideal candidate should be flexible, adaptable, and able to work effectively in a dynamic environment.Main Responsibilities:Providing top-notch customer...

  • Service Desk Agent

    3 days ago


    Lahore, Punjab, Pakistan ACE Customer Services Full time

    Join ACE Customer Services as a Communication Coordinator and contribute to our mission of delivering exceptional customer experiences. In this role, you will facilitate seamless communication between teams and customers.**Responsibilities Include:**Communicating with customers and stakeholders via phone, email, or other channels.Coordinating tasks and...

  • Team Lead

    3 days ago


    Lahore, Punjab, Pakistan Next Age Technologies (Pvt) Ltd Full time

    Customer Service Team Lead Job SummaryWe are seeking a highly motivated and experienced Customer Service Team Lead to join our team. As a key member of our customer service department, you will be responsible for leading a team of customer service representatives, providing guidance and coaching, and developing strategies to improve customer satisfaction.Key...


  • Lahore, Punjab, Pakistan Excellcomm Full time

    Are you a motivated and results-driven professional with a passion for IT customer service? Do you have a strong background in system administration and IT service management?Excellcomm is seeking a Customer Service Team Leader IT who will lead our team to success. The ideal candidate should have a proven track record of managing large teams, driving...


  • Lahore, Punjab, Pakistan EcoEnergy Systems Full time

    Team LeadershipThe Sales Team Lead will be responsible for leading and supporting a team of customer service representatives and sales associates.The ideal candidate will have excellent leadership skills, a strong understanding of sales processes, and the ability to foster a collaborative and productive team environment.Lead and support the team by setting...


  • Lahore, Punjab, Pakistan Job Portal - dinCloud Pakistan Full time

    Job Title: Customer Service Delivery LeadWe are looking for a seasoned and results-driven Customer Service Delivery Lead to join our team at Job Portal - dinCloud Pakistan.The ideal candidate will have extensive experience in customer service delivery, strong leadership skills, and the ability to drive business growth.


  • Lahore, Punjab, Pakistan Lead Market Technology Solution Full time

    About UsAt Lead Market Technology Solution, we strive to provide exceptional customer experiences through our innovative technology solutions. We are a leading provider of BPO services for UK-based projects in Personal Injury Claims.We are currently seeking highly motivated and result-oriented individuals to join our team as Customer Care Representatives. In...


  • Lahore, Punjab, Pakistan AMBASSADOR TRAVEL & TOURS (PRIVATE) LIMITED Full time

    Job DescriptionWe are seeking a highly skilled individual to join our team as a Customer Service Representative. The ideal candidate will possess excellent English communication skills to interact with UK-based clients.The role involves following a script to collect information and generate leads/sales. We provide comprehensive training to ensure the...


  • Lahore, Punjab, Pakistan EcoEnergy Systems Full time

    Job DescriptionWe are seeking a highly motivated and skilled Sales Team Lead to join our team at EcoEnergy Systems. This role requires a candidate who can balance individual contribution by making outbound calls, promoting products and services, and leading a team of customer service representatives and sales associates.The ideal candidate will have...