Technical Support Specialist

11 hours ago


Lahore, Punjab, Pakistan The Digi Tech Resource Group, LLC. Full time

About the Role

">

We are seeking a highly skilled Chat Support Specialist to join our team, who can provide exceptional customer service and support via live chat.

">

Key Responsibilities

">

The successful candidate will be responsible for:

">
  1. Handling customer inquiries and resolving issues in a professional and timely manner.
  2. Providing accurate information and assistance to customers via live chat.
  3. Maintaining accurate records of customer interactions.
  4. Ensuring high levels of customer satisfaction through effective communication and problem-solving skills.
">

Requirements

">

To succeed in this role, you will need:

">
  1. 1-3 years of experience in customer service or a related field.
  2. Excellent written and verbal communication skills.
  3. Proficiency in typing and navigating computer systems.
  4. Ability to work effectively in a fast-paced environment.
  5. Strong problem-solving skills with a focus on customer satisfaction.
">

What We Offer

">

We offer a competitive salary range of 30,000 - 40,000 PKR + commission, as well as opportunities for growth and development within our organization.

">

Work Schedule

">

This is a night shift position, requiring flexibility and adaptability to meet the needs of our global customers.



  • Lahore, Punjab, Pakistan HR Force International Full time

    As a Technical Support Specialist at HR Force International, you will play a crucial role in providing exceptional support to our customers. Your responsibilities will include replicating, understanding, and troubleshooting end-user technical/non-technical issues via email or live web chats.Responsibilities:Provide timely and effective solutions to customer...


  • Lahore, Punjab, Pakistan Zameen Media Pvt. Ltd. Full time

    At Zameen Media Pvt. Ltd., we're looking for a skilled Technical Support Specialist to join our team.Job Description:We're seeking an experienced professional to provide top-notch customer support via email and chat. As a key member of our support team, you'll be responsible for identifying customer needs, helping customers utilize specific features, and...


  • Lahore, Punjab, Pakistan Sunconnect Full time

    Job DescriptionSunconnect is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical assistance and support for our chat applications.Key Responsibilities:Respond promptly to user inquiries through chat, email, or other communication...


  • Lahore, Punjab, Pakistan AffinityVibez Pvt Ltd Full time

    Job OverviewThis role is part of our customer-centric team at AffinityVibez Pvt Ltd. As a Customer Service Specialist, you will play a pivotal role in delivering exceptional service and technical support to our clients and customers via multiple channels.Your responsibilities will include responding to customer inquiries and issues efficiently,...


  • Lahore, Punjab, Pakistan Youcan Creative Engine Full time

    Job OverviewYoucan Creative Engine is seeking a highly skilled Technical Support Specialist to join our team. In this role, you will provide first-line technical support to users via various communication channels.Key Responsibilities:Troubleshoot hardware and software issues and escalate to relevant teams when necessary.Install, configure, and maintain...


  • Lahore, Punjab, Pakistan Comsats Full time

    We invite applications from qualified candidates for the position of Technical Support Specialist at Comsats. As a technical expert, you will be responsible for resolving complex technical issues and providing exceptional support to our customers.The successful candidate will have a strong understanding of computer systems, networking fundamentals, and...


  • Lahore, Punjab, Pakistan Eltek Pakistan (Pvt.) Ltd Full time

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Eltek Pakistan (Pvt.) Ltd. The ideal candidate will be responsible for ensuring that tasks are completed by the immediate supervisor, acting as a quality resource to fulfill field requirements, providing regular updates, and resolving technical issues.The successful...


  • Lahore, Punjab, Pakistan A. F. Ferguson & Co. (a member firm of the PwC network) Full time

    Company Overview:A. F. Ferguson & Co., as a member firm of the PwC network, aims to be the first choice employer for professional staff, fostering a culture where individuals can thrive and contribute their strengths.Job Description:As a Technical Support Specialist at A. F. Ferguson & Co., you will play a crucial role in maintaining smooth operations and...


  • Lahore, Punjab, Pakistan OLX Pakistan Full time

    About the RoleWe are seeking a Technical Support Manager to lead our team of technical support specialists at OLX Pakistan. The successful candidate will be responsible for managing the delivery of high-quality technical support services, ensuring excellent customer satisfaction.Key Responsibilities:Manage a team of technical support specialists, providing...


  • Lahore, Punjab, Pakistan Pixel Communications Full time

    Job Description: Supporting Customers with ExcellenceP(pixelcommunications) serves customers through listening and representation. We require a technical support specialist to engage with clients via various communication channels and offer assistance with product understanding. The specialist must exhibit strong communication skills, ability to solve...


  • Lahore, Punjab, Pakistan Black Lion Software Full time

    Job OverviewWe are looking for a skilled and detail-oriented individual to join our team at Black Lion Software as a Technical Customer Support Specialist.The ideal candidate will have exceptional English skills, strong communication abilities, and the ability to professionally engage with customers through chat platforms or live chat on websites.


  • Lahore, Punjab, Pakistan Contour Software Full time

    The PositionWe're looking for a talented individual to fill the role of Senior Customer Solutions Specialist. As a member of our team, you will be responsible for providing exceptional customer service and technical support to clients. You will work closely with our US-based Support teams to ensure seamless communication and effective issue resolution.In...


  • Lahore, Punjab, Pakistan ABC Full time

    Job OverviewWe are seeking an Advanced Technical Support Specialist to join our team at ABC. In this role, you will provide advanced technical support and solutions to our clients, addressing complex hardware, software, and network issues.Main Responsibilities:Provide technical support to clients addressing complex hardware, software, and network...


  • Lahore, Punjab, Pakistan Youcan Creative Engine Full time

    Job OverviewYoucan Creative Engine is seeking a highly skilled Technical Support Specialist to join our team.Key Responsibilities:Technical Assistance: Provide first-line technical support to users via various communication channels, including phone, email, and chat.Troubleshooting and Escalation: Troubleshoot hardware and software issues, escalating complex...


  • Lahore, Punjab, Pakistan Contour Software Full time

    About UsContour Software is a subsidiary of Constellation Software Inc., a global enterprise software conglomerate. We have grown rapidly over the past 14 years, expanding from a dozen people to over 2,000 staff across three cities. Our broad-based portfolio of market-leading solutions covers more than 100 industry domains in predominantly mature markets.We...


  • Lahore, Punjab, Pakistan Eco Energy Services Full time

    We are seeking a highly skilled Technical Support Expert to assist our customers with technical issues related to our products and services.Job DescriptionThe ideal candidate will have excellent problem-solving skills, be able to work independently, and possess strong communication skills to effectively interact with customers.Key ResponsibilitiesProvide...


  • Lahore, Punjab, Pakistan Imperial Resource Group LLC Full time

    At Imperial Resource Group LLC, we are seeking a skilled Customer Support Representative to provide exceptional technical support to our valued customers across the USA. This role involves troubleshooting internet connectivity issues and explaining complex technical information clearly, and resolving customer concerns efficiently.Key Responsibilities:Deliver...


  • Lahore, Punjab, Pakistan Dewan Foods - Proud of Kashmir Full time

    Job Description:Key Responsibilities:Assist in the installation, configuration, and deployment of software solutions for clients.Ensure proper integration of software with client systems and environments.Conduct training sessions for users to ensure smooth adoption of new software.Collaborate with project managers and engineers to identify and address...


  • Lahore, Punjab, Pakistan Talent hunters Pvt Ltd Full time

    IT Technical SpecialistTalent hunters Pvt Ltd is seeking a highly skilled IT Technical Specialist to join its team of experts.The successful candidate will have a strong background in software development and support, with excellent problem-solving skills and the ability to work collaboratively with others.Responsibilities will include investigating and...


  • Lahore, Punjab, Pakistan Chicago Enterprises Full time

    Company OverviewChicago Enterprises is a dynamic and growing organization that prides itself on innovation, excellence, and customer-centricity.SalaryThis position offers a competitive salary package that reflects the company's commitment to attracting and retaining top talent.Job DescriptionWe are seeking a talented Customer Support Representative to...