Remote IT Support Agent

4 days ago


Islamabad, Islamabad, Pakistan Cloudpso Full time

Job Overview: CloudPSO is seeking a highly motivated and customer-focused Help Desk Technician to join our dynamic IT support team. In this role, you will be responsible for providing exceptional customer service, resolving technical issues, and collaborating with clients to achieve their business goals.

Key Responsibilities:
  • Assist with user account management, including onboarding, password resets, and permissions.
  • Maintain accurate and detailed documentation in CloudPSO's ticketing system.
  • Support deployment and configuration of desktops, laptops, and mobile devices for clients.
Requirements

Experience:

  • Over 3 years of experience in an IT support or customer service role.

Technical Proficiency:

  • Familiarity with CloudPSO's core services, including cloud management, remote monitoring, and patch management.
  • Experience with ticketing systems like Zendesk or ServiceNow.


  • Islamabad, Islamabad, Pakistan ConnectPro International Full time

    Job Title: Customer Support AgentLocation: Remote/On-SiteJob Type: Full TimeDepartment: Customer Success DepartmentThe primary role of a Customer Support Agent at ConnectPro International is to provide exceptional support services to clients. This involves handling inbound and outbound calls, emails, and other communication channels to resolve customer...


  • Islamabad, Islamabad, Pakistan Cloudpso Full time

    Job DescriptionThis remote position requires a dedicated Technical Support Analyst to join our team. The ideal candidate will have experience in tiered-level technical customer support, a strong understanding of resolving customer needs promptly, and excellent troubleshooting skills.The Technical Support Analyst will work closely with product development and...


  • Islamabad, Islamabad, Pakistan Next Gen Technologies Full time

    A sales and support agent is needed for a USA-based campaign. This role involves interacting with customers over the phone, addressing their queries, and resolving issues in a timely manner.About the Job:Full-time night shift positionLocated at our Next Gen Arcade office in RawalpindiTo be successful in this role, you should possess excellent communication...


  • Islamabad, Islamabad, Pakistan Genesis IT Lab Full time

    Software Development Career OpportunityGenesis IT Lab offers a career opportunity for an experienced AI Agent Development Engineer to join our team and contribute to developing cutting-edge AI software solutions.About the RoleThis is a remote position where you'll have the opportunity to work with our team of experts in Blockchain and AI domain. Your primary...


  • Islamabad, Islamabad, Pakistan ConnectPro International Full time

    Job OverviewWe are seeking an experienced Email and Chat Agent to join our customer success team. As an Email and Chat Agent, you will be responsible for providing prompt and courteous support to customers via email and online chat platforms.Main Responsibilities:Provide Support: Provide timely and accurate support to customers via email and live chat,...

  • AI Software Developer

    2 weeks ago


    Islamabad, Islamabad, Pakistan Genesis IT Lab Full time

    Job OverviewAt Genesis IT Lab, we're pushing the boundaries of innovation by developing cutting-edge AI software solutions. As an AI Agent Development Engineer, you'll be part of a dynamic team that's shaping the future of technology.About the RoleThis is a remote position where you'll have the opportunity to work with our team of experts in Blockchain and...


  • Islamabad, Islamabad, Pakistan Genesis IT Lab Full time

    Join Our TeamAt Genesis IT Lab, we're passionate about developing innovative AI software solutions. We're seeking an experienced AI Agent Development Engineer to join our team and contribute to shaping the future of technology.About the RoleThis is a remote position where you'll have the opportunity to work with our team of experts in Blockchain and AI...


  • Islamabad, Islamabad, Pakistan Genesis IT Lab Full time

    About the CompanyGenesis IT Lab is a pioneer in developing Blockchain, Fintech, and AI software solutions. Our team consists of highly skilled experts with advanced degrees in Blockchain and AI domain, covering web front-end development, server-side programming, graphic design, AR/VR, and Game development.Job DescriptionWe're seeking an experienced AI Agent...


  • Islamabad, Islamabad, Pakistan Ibex Dynamics Full time

    E-Commerce Job OpportunityWe are seeking a highly motivated and organized individual to fill the position of Inbound Call Center Agent. As an Inbound Call Center Agent, you will be responsible for handling customer calls, responding to inquiries, and resolving issues. You will work closely with the team to ensure that our customers receive exceptional...


  • Islamabad, Islamabad, Pakistan Intelligent Rational Solutions - IR Solutions Full time

    Company OverviewAt Intelligent Rational Solutions (IR Solutions), we pride ourselves on delivering exceptional IT services that cater to the unique needs of our clients.We are a dynamic team of experts dedicated to providing innovative solutions that drive success and contribute to your business growth. Our mission is to help businesses thrive in an...


  • Islamabad, Islamabad, Pakistan Genesis IT Lab Full time

    Genesis IT Lab is a pioneer in developing cutting-edge software solutions for the blockchain, fintech, and artificial intelligence industries. Our team of experts specializes in creating high-quality, reliable, and secure applications using agile methodologies.Job OverviewThis is a remote position that involves developing AI-powered agents using various...


  • Islamabad, Islamabad, Pakistan Genesis IT Lab Full time

    Join our team of visionary developers at Genesis IT Lab, where we are pushing the boundaries of innovation in the blockchain, fintech, and AI spaces. As a leading provider of cutting-edge software solutions, our team employs agile methodologies to create high-quality, secure, and reliable applications.About the RoleThis is a remote opportunity for a talented...


  • Islamabad, Islamabad, Pakistan Genesis IT Lab Full time

    Pioneering a new era in artificial intelligence, Genesis IT Lab is a leader in developing innovative software solutions for the blockchain, fintech, and AI sectors. Our team of highly skilled experts utilizes agile methodologies to create high-quality, reliable, and secure applications.About the RoleThis role involves working on the development of AI-powered...


  • Islamabad, Islamabad, Pakistan Genesis IT Lab Full time

    We are seeking a talented AI Development Specialist to join our team at Genesis IT Lab, where we are driving innovation in the fields of blockchain, fintech, and AI. As a leading developer of cutting-edge software solutions, our team leverages agile methodologies to craft high-quality, secure, and reliable applications.About the JobThis is a remote position...


  • Islamabad, Islamabad, Pakistan Spantronics Pvt Ltd Full time

    Operational Support SpecialistWe are looking for bright and resourceful individuals to fill the role of Customer Support Representatives at Spantronics Pvt Ltd. This demanding position requires excellent communication skills and adaptability to drive customer satisfaction and contribute to the organization's growth.The chosen candidate will be required to...

  • Real Estate Agent

    2 weeks ago


    Islamabad, Islamabad, Pakistan CC Enterprizes Full time

    Job Description:CC Enterprises (Pvt. Ltd.) is a leading small and medium-sized enterprise (SME) in Islamabad, specializing in the real estate sector. We are seeking fresh graduates for the position of Real Estate Agent to help us elevate living standards through innovative property solutions. Join our dynamic teamResponsibilities:Assist clients in buying,...

  • IT Support Specialist

    2 weeks ago


    Islamabad, Islamabad, Pakistan ATSG Full time

    About the role of IT Support Specialist at ATSG:Job OverviewThe Technical Assistance Engineer provides IT support to internal employees remotely or at the local office, focusing on delivering exemplary customer service while resolving technical issues. This role requires strong organizational and technical skills, as well as the ability to work independently...


  • Islamabad, Islamabad, Pakistan CiviLynkX Full time

    We are looking for a highly motivated Marketing Coordinator to join our team. This is a remote opportunity, supporting a U.S.-based firm in their digital marketing efforts.Key Requirements:Expertise in cold calling and emailingExcellent communication and stakeholder management skillsProficiency in CRM software and data analysisExperience with Facebook and...

  • Remote Team Lead

    1 week ago


    Islamabad, Islamabad, Pakistan GoDesign Technologies Full time

    Looking for a talented individual to join our team at GoDesign Technologies as a Remote Team Lead - English Communication.The successful candidate will be responsible for coordinating projects with remote teams, communicating effectively in English, and working independently from home.About UsWe're a company that values expertise and teamwork. If you're...


  • Islamabad, Islamabad, Pakistan businessinbusinesses Full time

    We are seeking highly motivated Sales Representatives to join our team for a USA-based solar campaign. This is a 100% commission-based role, offering unlimited earning potential.Key Responsibilities:Cold Calling: Reach out to homeowners across the USA to promote solar energy solutions.Lead Qualification: Identify and qualify potential customers who can...